Complaint Review: Metro Pcs Store - Antioch California
- Metro Pcs Store 4400 Century Blvd Antioch, California United States of America
- Phone: 9255228730
- Web: www.metropcs.com
- Category: Cellular Phone Companies
Metro Pcs Store Service rep lied to my face Antioch, California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Last Febuary, we had our phone activated on the 28th. Since I get paid on the first of the month, I was told that I would have to go to the main office to change billing date, at a cost of ten dollars. I didn't have a car, so I paid $54 a month instead of the $42.97. Well I went to the main office to have billing date, name corrected on March 1, 2010. The service rep stated no problem, that it was effective imediately. Then on April 20th, received a Metro text to pay the $42.97 by the 27th. I went back, showed the same rep the message. She then said the only way the billing date, name correction can be changed is if the phone stays off for seven days or buy a new phone. By that time I would owe more money. I couldn't get a hold of anyone at the 1800 numbers, or go into my account online. This is the only phone I have. I guess they want to make extra money. My plan is forty a month, not 54
This report was posted on Ripoff Report on 05/24/2010 01:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs-store/antioch-california-94509/metro-pcs-store-service-rep-lied-to-my-face-antioch-california-606724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.