Complaint Review: METRO PCS - Internet
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- Author Not Confirmed
- METRO PCS Internet United States of America
- Phone:
- Web: www.metropsc.com
- Category:
METRO PCS Bad Customer Service - No Clue Internet
*Consumer Comment: Basics
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I have been wanting to switch phone companies so I did a little online research. I kept having a problem with Metro PCS's web site, whenever I entered my zip code it would default to another zip code and then tell me service was not available in my area. After trying a few zips in my area, I called the 800 number on the website. The guy that answered said that they were having problems with the website because of the storms in California..........WHAT??? He proceeded to tell me it was also effecting phone service in the area. I can understand the storms causing problems with phone service, but no way can it affect their website. Without being in a service area, you can't check out the phones or plans.
After the call, I checked out Rip Off Report and now I am happy I am not going to switch after reading everyone's comments about this company.
Thanks!
This report was posted on Ripoff Report on 01/21/2010 10:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/internet/metro-pcs-bad-customer-service-no-clue-internet-558268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Basics
AUTHOR: Orion - (United States of America)
SUBMITTED: Tuesday, January 26, 2010
First off the service may have not been available in your area. They do have limited coverage after all.
Second, if the main server is located in California, it can be affected by the weather.
And lastly: DUH if you are not in the service area why would you want to look up the service?
Oh and anoth one most of the complaints posted on this site are general: I have not read my terms and conditions or done any research complaints
Its all just stomatarrhea
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