Complaint Review: Metro PCS - Vernon Connecticut
- Metro PCS 243 Hartford TPKE Vernon, Connecticut United States of America
- Phone: 8608720352
- Web:
- Category: Cellular Phone Companies
Metro PCS Misleading, Doesnt honor REBATES Vernon, Connecticut
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I went to this company to inquire about their services. The cashier (aaziz) informed me that they had a special on the new Huawei Activia 4G. The phones were 199.00 but you got a 50.00 rebate. I said great I will take 3 of them. Well he only had 1 in stock and suggested that I got to Best Buy for the other 2, and come back to his store to activate them; which I did. 10 weeks later...I still have NO REBATES. 2 of them they wont honor because they say Best Buy is not an authorized purchase location, and the one I do qualify for seems to never be coming. I spent $745.00 that day switching my service and have not recieved anything back thus far. I called the store and they told me to call corporate, I called corporate and they told me to talk to the store, I called corporate again and they told me to call the rebate center, I called the rebate center but there is not a live human to speak to, then I called corporate again and they told me to go back to best buy. Needless to say I got no where.
I would like to also add in conclusion, that the service is not very reliable, and my daughters "new" already stopped working....They told me to go to an authorized service center...Not thinking that will help.
I truly hope this help someone whos thinking of switching to this service..WORST MISTAKE EVER!!!
This report was posted on Ripoff Report on 09/18/2012 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/vernon-connecticut-06066/metro-pcs-misleading-doesnt-honor-rebates-vernon-connecticut-942851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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