Complaint Review: MHC Kentworth, Waco tx. - robinson Texas
- MHC Kentworth, Waco tx. 3331 greig dr robinson, Texas United States of America
- Phone: 254-662-2100
- Web:
- Category: Truck Dealer Repair
MHC Kentworth, Waco texas. Took our Money for no job, and still gave wrong diagnosis. robinson, Texas
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We called MHC, who had done work on our truck before, about a throttle issue we were having. They told us that was probably a wiring issue that we would be unlikely to find and fix ourselves. We had our truck towed 65 miles to MHC, they told us they could fix the truck.
the next day, we called, they told us that it appeared to be a ECM (computer) problem, and that they were running diagnostics and would call us back. Two days later, we went by, they said they were looking for the replacement ECM, be about $500, would call us when they were done. Two days later, we called, they said it was done. SO we go to pick up our truck, surprise surprise, the mechanic we had been dealing with had left for the day, and we were handed a bill for $451, and a letter explaining that they had decided it was the ECM, but they don't work on Volvos, so we had to take it to the volvo repair shop. As I said before, they have worked on our truck a couple times before.
So they did NOTHING, and charged us for it!
To make matters worse, we limp the truck (no throttle) over to volvo, they spend about three hours tracing the wiring and find a broken wire and a blown fuse...cost $181!!!!! NOT THE ECM at all! SO the diagnosis MHC gave us was wrong as well, all that testing and holding our truck for a week and charging nearly $500, and they didn't even give us the right diagnosis to look in to.
This report was posted on Ripoff Report on 03/01/2011 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mhc-kentworth-waco-tx/robinson-texas-/mhc-kentworth-waco-texas-took-our-money-for-no-job-and-still-gave-wrong-diagnosis-rob-701292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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