Complaint Review: MICHAEL A. WHITE, D.D.S.
MICHAEL A. WHITE, D.D.S d/b/a Webster Dental Care Dental incompetence, pain and suffering, dishonesty, failure to compensate for endodontist Kirkwood, Missouri
*REBUTTAL Owner of company: Response from Dr. White
*REBUTTAL Owner of company: Dr White Responds
*Consumer Comment: Dr. White at Staff are Amazing!!!!!
*Consumer Comment: Damaged and Financially burdened
I ONLY WISH I HAD KNOWN THAT HE WAS PREVIOUSLY DISCIPLINED BY THE MISSOURI DENTAL BOARD AND ALSO HAS A RECORD OF NUMEROUS CONVICTIONS IN THE ST. LOUIS COUNTY CIRCUIT COURT!
THIS IS MY ACCURATE, COMPLETE, AND HONEST REVIEW AND OPINION OF MY 2012 EXPERIENCE WITH DR. MICHAEL A. WHITE, D.D.S., d/b/a WEBSTER DENTAL CARE of Webster Groves, Missouri.
I am a diabetic w/neuropathy (nerve problems) +previous "standard" crowns (porcelain bonded on metal), installed decades ago and which have never caused me a problem. Michael A. White, D.D.S., nevertheless, installed a CEREC office-produced porcelain crown with PERMANENT bonding cement on a lower molar, (without EVEN telling me of the alternative-- PORCELAIN BONDED ON METAL---already on the 1/2 crown he was replacing, used on other teeth, and available and produced by competent laboratories. He never elected to tell me of the overwhelming ADVANTAGES of the porcelain-bonded-on metal crown compared to CEREC!
WHITE never apparently cared to look in my mouth or view my X-ray or even realize that the 1/2 crown he was replacing was traditional porcelain-bonded-on metal. Then, without telling me of any DISADVANTAGES of his office-produced CEREC, he installed it with PERMANENT CEMENT and THEN caused extreme trauma to the molar by his "adjustments:" heavy grinding AND grinding AND grinding on my innocent molar instead of installing it with temporary cement and letting me try it out for several days to see how it fit. Then, he could have easily removed it and done all of the heavy grinding adjustment necessary outside of my mouth without any trauma to my molar's roots.
Instead, White just presumably decided to save time--after all, to Dr. White, his time as a dentist is apparently more important to him than practicing what I consider competent and professional dentistry. He immediately permanently installed it, did repeated heavy grinding, and thus destroyed the viability of the molar's roots by the overwhelming-and-repeated trauma to my tooth. He mentioned to his dental assistant during my TRAUMATIC ORDEAL: "Give me the 'diamond drill because the CEREC is 'so hard!'"
AFTER I THEREAFTER ADVISED White personally, confidentially, and privately of my excrutiating pain and after spending $100 for pain medicine, WHITE INSTRUCTED HIS STAFF--WHICH THEY COMMUNICATED TO ME as I was already leaving hiswaiting room after gathering up my things: "DR. WHITE TOLD US TO CALL POLICE IF YOU DON'T LEAVE IMMEDIATELY!" QUERY: Is this how an allegedly caring professional dentist acts toward his trusting and victimized patient?
I experienced excrutiating jaw pain--then ~$100 for pain pills+anti-inflammatory drugs--the latter was even contradicted in a patient like me with heart disease, diabetes, a problem with non-steriod anti-inflamatories, and a family stroke history! The pain continued for weeks. THE RESULT: my molar's roots were destroyed and I thereafter had to undergo root canal by an Endodontist at a cost of $1,175.
I later learned that "the other" Webster Dental Care dentist" will NOT use CEREC with his patients; HE acts professionally in their best interests and does not seek to recoup any expensive office equipment investment! Subsequent research also reveals that CEREC crowns, unlike porcelain-bonded-on- metal, do not flex with periodic mouth/jaw changes. When the CEREC crown won't expand and flex, the result can be excruciating and debilitating jaw pain and misalignment--constant and unremitting! Also I later learned that CEREC crowns can shatter or fracture when installed on a molar because of the high pressure exerted on molars while chewing. The CEREC manufacturer will not even guarantee them! WHITE's guarantee: 5 years" MAX! Also, once shattered or fractured, porcelain CEREC, unlike customary long-lasting well-accepted bonded crowns with underlying metal casing, leaves one's tooth vulnerable and exposed! WHITE never advised me of ANY OF THIS! "Expediency" seemed to be the "order of the day" for Dr. Michael A. White!
Then my CEREC crown started catching on my inner cheek; a dental expert advised--"YOUR dentist" ground so much that the crown was ground too low! His advice: the ONLY solution--replace the CEREC crown! Cost to me, an additional $1,000 MORE! This, added to the $1,175 for root canal has cost me a TOTAL of $2,175.00! White promised to mail me, by a certain deadline, a check for $1,175 for "your root canal cost." NO CHECK WAS EVER RECEIVED FROM Dr. Michael A. White, DDS! His word means absolutely nothing! If you can't count on Dr. White's word, is there anything about Dr. Michael A. White that one can count on?
MY HONEST AND WELL-THOUGH-OUT OPINION: IF YOU WANT TO GO TO THE WORST ST. LOUIS AREA DENTIST available, then DEFINITELY make an appointment with Michael A. White, D.D.S. d/b/a Webster Dental Care of Webster Groves. Among other things, you can probably count on CEREC without White affording you ANY fair and honest choice because of White's heavy CEREC equipment investment and his desire to recoup his overwhelming costs and desire to maximize his profits at the EXTREME detriment and expense of YOU, his trusting and vulnerable patient!
Keep in mind, however, WHITE will say anything--whether true or not--his WORD is WORTHLESS! Based on my experience with him, I think he is a disgrace to the dental profession; I honesty believe that he cannot be trusted anywhere near a patient's mouth! From me, he gets an F for customer satisfaction, F for politeness, F for competent dentistry, F for honesty, an F for integrity, and an F for ethics!
Further, Michael A. White has previously been the subject of discipline by the MISSOURI DENTAL BOARD and has had numerous St. Louis County convictions. It's all in the public record! I only wish I had known all of this before I made my first appointment with him--before I was beguiled and enticed by his "introductory" prices! I guess you get what you pay for!
MICHAEL A. WHITE GETS MY VOTE for THE 2012 AWARD AS THE WORST DENTIST OF THE YEAR IN THE ST. LOUIS AREA! His "5 year" CEREC warranty" became worthless when he told his staff to tell me: (and they did): Dr. White told us to call police if you do not leave IMMEDIATELY! What had I done to deserve this incredible treatment: I had only told him politely, confidentailly, and personally how I felt and about the pain I was continuing to suffer! IS THIS HOW A PROFESSIONAL AND COMPETENT DENTIST BEHAVES--APPARNETLY IT IS WITH MICHAEL A. WHITE, D.D.S!
GOOD RIDDANCE, MICHAEL A. WHITE, D.D.S. I'm out almost $2,300; hopefully others will be warned about my sad, unconscionable, outrageous, and painful experience with Dr. Michael A. White, DDS. d/b/a Webster Dental Care. I'm not going to hold my breath that he will have an epiphany and will reimburse me with a check for just for my out of pocket losses due, $2,300--which has been totally due to his gross negligence, dental incompetentcy, and manifest lack of ethics--that is, until scientists DEFINITELY and IRREFUTABLY determine and confirm that the moon is really made of green cheese!
This report was posted on Ripoff Report on 06/10/2012 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/michael-a-white-dds/kirkwood-missouri-63119/michael-a-white-dds-dba-webster-dental-care-dental-incompetence-pain-and-suffering-895433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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