• Report: #1003811
Complaint Review:


  • Submitted: Sat, January 26, 2013
  • Updated: Sat, January 26, 2013

  • Reported By: Hassy — Los Angeles California United States of America
Internet United States of America

midwayusa.com midwayusa Placed order backorder problems never sends order Internet

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This company seems decent from the website, but looks can be deceiving.  I haven't ever placed an order for back order, but in doing so I figured regular updates would be given as to when the product might ship.  Boy was I wrong with midwayusa!  The "estimated" available time for products is the only thing I have to go off of, and that time keeps changing.  When I ordered, the items were back ordered for 1-2 weeks, a week later and now its 2 more weeks, 2 weeks later, and its still 2 more weeks.  

The only good thing I have to say is at least they didn't charge me up front, and will only charge when the items ship.  Still, if you want to operate a decent online shop, if you offer purchasing items on back order, give people updates.  And if you can't do that, then at least stick to your original estimated times.  And if you can't do either, then DON'T OFFER BACK ORDERS. 

Do not do business with midwayusa, I haven't received any part of my order to date, and its been over a month.

This report was posted on Ripoff Report on 01/26/2013 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/midwayusacom/internet/midwayusacom-midwayusa-placed-order-backorder-problems-never-sends-order-internet-1003811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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