• Report: #1028491
Complaint Review:

Midwest Center

  • Submitted: Thu, March 14, 2013
  • Updated: Thu, March 14, 2013

  • Reported By: Janice — Ft. Myers Florida United States of America
Midwest Center
7850 Ruffner Ave. Van Nuys, California United States of America

Midwest Center Charged me for supplements I specifically requested to NOT receive! Van Nuys, California

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I called and ordered the CD's for my daughter who suffers from anxiety and depression, when I
ordered they told me it included some sample supplements, I told them at least twice I DO NOT
want supplements automatically sent to me, she won't take them!!!  I was assured they would not be sent unless I called to request them.  Of course, I soon received the first box of supplements
in the mail, I marked the box "return to sender" without opening it and called to make sure it didn't continue and I got a refund, I was assured both would happen.  Neither did, I got them again
the next month.  Same drill, marked return to sender and called.

This went on for 3 months, every time I called after the 1st. call I was told they could not reverse
the charges because I got the supplements I argued and argued that I did not request them, did
not open them and I wanted a refund they refused and would not let me talk to a supervisor.

I then called my bank and reported the charges as fraudulent because I had NEVER requested
the supplements and they wouldn't stop sending and charging for them.  Don't know what happened but I now see today my bank reversed the credit for those charges, I will be calling them soon to complain also!

And just as a side note, my daughter would not even listen to the CD's so the whole thing was a big waste of time and money!!!!!!!!

This report was posted on Ripoff Report on 03/14/2013 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/midwest-center/van-nuys-california-/midwest-center-charged-me-for-supplements-i-specifically-requested-to-not-receive-van-n-1028491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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