Complaint Review: Migration Experts
Migration Experts Delayed Refund, Lacking Customer Service Internet
It has been more than 48hrs and I had to make another call. Again, instead of being put to the Manager, I had another Representative have me in a run about with the same questions, just in a different way. Again, I was put on hold, consistently. I was finally put back on to the same Manager that assured me the prior. I am now being told to wait another 24hrs so that they can try to get ahold of the person in charge of my account. I had several versions of what exactly is happening with my refund.
What turned to be a quick and honest mistake, turned out to be a nightmare. In the beginning, I still wanted to use Migration Experts for my future visas; however, after dealing with a simple issue, the service has made the Company to be completely disorganized, unprofessional and absolutely untrustworthy.
How could anybody possibly let a Company like this, after many displays of disarray, give complete control of their Visas?
I feel mislead and humiliated.
This report was posted on Ripoff Report on 03/26/2013 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/migration-experts/internet/migration-experts-delayed-refund-lacking-customer-service-internet-1038367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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