• Report: #740830
Complaint Review:


  • Submitted: Tue, June 14, 2011
  • Updated: Tue, June 14, 2011

  • Reported By: honorb4greed — Orlando Florida Australia
2 Penn Plaza, Suite 1500-39 New York, New York United States of America

Migrationexpert.com Migration Expert - US I needed ESTA visa waivers done and believed this was the US Govt website. Charged exhorbitant amount for identical service provided by US Govt Border & Protection. New York, New York

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I needed to purchase 4 x ESTA visa waivers to USA.  I google searched and Migration Expert.com came up.  I completed a simple application form and was given ESTA visa result "completed". This was a "standard" form - and took only 2 minutes for waivers to be completed.  I was charged an exhorbitant total fee of $175.89 US and was told that this was a "Premium Service" that I was given. At the time I was unaware that this was a grossly overpriced charge. I believed that this was the fee I must pay to the US Government in order to obtain the visa waivers. 

Later that same day, I checked with my airline and Australian Travel Advisory Service - and they warn against using Companies such as these who grossly overcharge and that this simple service is provided by the Official US Government Border & Protection website "esta.cbp.dhs.gov" for only $14 per person. 

The above company makes business off unsuspecting, first-time International travellers, saying that that they offer a premium service, but in reality it is the same exact, duplicate service by official US Govt website.

I requested a partial refund and felt that it was more than fair for me to pay, say $10 each person for their "so-called service" plus the $14 each for the issuing of the visa waivers, but they refused, saying that I was given a full premium service and had the use of one of their lawyers to help.  This is an outright lie and their service is ultimately a clever "SCAM"!

Do not deal with this company at all.  I have checked on various forums, including Yahoo, under Migration Expert reviews - and others have experienced similar scams.

This report was posted on Ripoff Report on 06/14/2011 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/migrationexpertcom/new-york-new-york-10121/migrationexpertcom-migration-expert-us-i-needed-esta-visa-waivers-done-and-believed-thi-740830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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