Complaint Review: MileyWorld - Internet
- MileyWorld Internet United States of America
- Phone:
- Web: http://www.mileyworld.com
- Category: Internet
MileyWorld Smiley Miley Inc. Account Cancelation Isssues Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The Milely World website is built so there is no way to confirm or prove that you have requested them to cancel your service. Specifically, they say in their terms that to cancel service, you should go to their website and uncheck the auto-renew button. Here is what their UserRules document says:
"You may cancel your Membership at any time prior to your Membership's
expiration by visiting the MY WORLD then MY PROFILE section and
unchecking the renew box (you will receive an email confirmation), or by
contacting the applicable MileyWorld customer service department online
or by e-mail (click HELP on the site). We cannot refund accounts that
are not canceled in a timely manner, and we disclaim any liability
whatsoever for any eventuality arising from the renewal of your
Membership per this section. We reserve the right to change
Membership fees at any time prior to your
next automatic renewal by notifying you at any time in advance of the
effective date of the change. If you do not agree to any such change,
your sole remedy will be to terminate your Membership (by not accepting
the renewal)"
When I uncheck the auto-renew button, the web site sends no information saying that I requested that they do not auto renew my account. They didn't send me email to confirm as they said they were going to do, yet I get other autosend email from them when I submit questions from their website.
I unchecked the autorenew button back in August 2011 yet my account was auto renewed at the end of Jan 2012. I went into the website after it auto renewed and the auto-renew button was already unchecked. I have no way to know for sure that they will actually act on this. They have my check card number and there is no way I can get it deleted from their site using their web site. Very frustrating. I guess I will start calling them, but I'm guessing that will be futile since it is clear they don't want it to be easy to cancel their membership.
I don't want my money back, I just want them to stop charging me and I don't want to have to spend hours doing it.
Miley's a great singer and seems to be a good kid - too bad she's associating with people that are ripping people off by making it ridiculously difficult to get out of her fan club web site.
This report was posted on Ripoff Report on 02/02/2012 09:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mileyworld/internet/mileyworld-smiley-miley-inc-account-cancelation-isssues-internet-833154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.