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Report: #727272

Complaint Review: Minipocketrockets.com - Temple city California

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  • Reported By: Toya — Greenwood Mississippi United States of America
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  • Minipocketrockets.com MiniPocketRockets Temple city, California United States of America

Minipocketrockets.com Lisa and the entire staff Unprofessional attitude towards concerned customers Temple city, California

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I recently purchased a PBx1000 Cagllari Daytona Pocket Bike  in April 2011, I recieved emailes about the order would take longer because of customs. I waited patiently however I did recieve the bike. A month or so later I ordered a  PBx1350  R32 Viper 4-Stroke Super Bike, which cost me a little over eight hundred bucks, again I recieved 7 emails stating that my order would take longer than exspected or maybe even backordered due to customes. I called the 800 number provided on the web-site waited ten minutes until a female picked up the phone and I required about my order. I had just spent 800.00 dollars so I felt like I needed to hear what was the problem form a person than recieving emails about ny order. when I inquired about my order, rudely she told me that they emailed me and it was self explanatory. I told her about my previous order and how well it went but asked her do they always have a problem with customs. I was told that she would cancel my current order before hanging up in my face. "I never asked for my order to be canceled I just simply wanted to know why do orders take so long from them. I called back and waited an additional ten minutes. "Keep in mind I have 800 bucks tied up in this mess" . The youg lady who I suspect is named Lisa answered the phone again. I told her that I wanted to check on my order but someone hung up in my face. Again click she hung up in my face again. I called for the final and third time and I spoke with a guy who called himself Jay who was a little more polite who offered to change the bike to one that was in stock. When I told him about the previous operator he didnt sound suprised at all. He listened to what I had to say but I think their in this game together. People Please be aware of this company and the persons who are running it. I would not recommend this company to anyone. Please check ripoff and scam websites before purchasing items from MINIPOCKETROCKETS.com. I also see where they have testimonals on their website. I couldn't find any reviews to leave a comment after my first order with them to share how pleased I was with my order.  So that part of the website seems to be a scam as well.  I'm sure they have more complaints than good deeds. Beware people Beware!!!!!                 

This report was posted on Ripoff Report on 05/09/2011 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/minipocketrocketscom/temple-city-california-91780-0130/minipocketrocketscom-lisa-and-the-entire-staff-unprofessional-attitude-towards-concerned-727272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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