Complaint Review: M'Lady Nissan Crystal Lake -
- M'Lady Nissan Crystal Lake USA
- Phone: 18154592288
- Web:
- Category: Auto Dealers
M'Lady Nissan Crystal Lake Dealer lied about financing and warranty cost Crystal Lake IL
*Author of original report: Issue settled
My girlfriend had never bought a car before. They took advantage of this by overcharging her and lying to her about financing and warranty costs. Scott M'Lady told her the interest rate would be 2%. It turned out to be almost 5%. He also said the warranty would cost $10 a month. It actually cost $35 a month. She didn't know that he would flat out lie to her so she took his word and signed the contract. They also charged her $3000 more than KBB retail value. All in all she paid double what the car is worth. I get that they have to make a profit but taking advantage of a young naive car buyer and writing up a contract with terms different than what was said is wrong.
This report was posted on Ripoff Report on 06/21/2017 08:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mlady-nissan-crystal-lake/mlady-nissan-crystal-lake-dealer-lied-about-financing-and-warranty-cost-crystal-lake-il-1380472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Issue settled
AUTHOR: - ()
SUBMITTED: Friday, June 23, 2017
After talking with Scott M'Lady and the staff at M'Lady Nissan they allowed us to cancel the warranty without a fuss. What I interpreted as lies were misunderstandings on both parties behalf. I take back my initial post.
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