Report: #1132421

Complaint Review: Mobile Device Protection

  • Submitted: Fri, March 21, 2014
  • Updated: Fri, March 21, 2014
  • Reported By: pitboss — Winder Georgia
  • Mobile Device Protection

    , Virginia

Mobile Device Protection WireflySimplexity Charging monthly device protection fees after "Going out of Business" Virginia

*Author of original report: Protect Your Bank Account!

*General Comment: Not a wise idea..

Show customers why they should trust your business over your competitors...

Simplexity and Wirefly have gone out of business filing Chapter 7 Bankruptcy but their Mobile Device Protection site is automatically charging monthy to everyone who has the protection plan. They also are using the DELL name but the DELL folks that I spoke with said they have nothing to to with this and it is definitely NOT a DELL plan. Better call your bank and stop the charges because there is no way to contact Simplexity or Wirefly. Good Luck....

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This report was posted on Ripoff Report on 03/21/2014 08:55 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Protect Your Bank Account!

AUTHOR: pitboss - ()

This as I said  previously is definitely 3rd party insurance owned by wirefly/simplexity. Check my file uploads and call the numbers yourself. You are not an authority since you have no idea what is going on. My bank has my back. The warranties were all cancelled on 12/31/2013 for everyone.

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#2 General Comment

Not a wise idea..

AUTHOR: Tyg - ()

 The company that sold you the phones may be out of business but that doesnt invalidaye any warrenty you are paying on. It is a common practise for cell companies to outsource warrenties to a third party. By cancelling you may be causing yourself more harm then good. Before you cancel call the number provided on your bank statement and see if they are a third party insurance. They do this to keep customers happy and their hands free from any declines. The customer gets a warrenty, the cell company gets a taste of the fee, and a third party handles all claims.


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