Complaint Review: Mobile Telesys, Inc/Verizon - Nationwide
- Mobile Telesys, Inc/Verizon Nationwide U.S.A.
- Phone: (877) 349-6690
- Web:
- Category: Cellular Phone Companies
Mobile Telesys, Inc -Recycled Account Number
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I was a customer Of Mobile Telesys, Inc also known as Verizon in 1999. I cancled my service in 2000. I followed through with my contract and made all my payments on time.
Recently, I recieved a collection notice from Mobile Telesys, Inc. I was being billed $350.00 for defulting an Equipment Activation Agreement. According to a representive, my account number was given to a new customer and that customer had broken a contract with Mobile Telesys,Inc. Therefore, my name was still attached to the old account number and the old account number and my name were sent to a collection company by the name Wireless Recovery, LLC.
I have written to Wireless Recovery, LLC to dispute the collection notice and I have not recieved a response. I have also called Mobile Telesys,Inc. Each time that I call I have to hold twenty minutes before getting a representative (I get a representative by the name of Courtnie each and every time). The representative said that she could not do anything and that I have deal with Wireless Recovery, Inc. I have also tried talking to a supervisor and have not been able to speak to anyone of authority. Mobile Telesys, Inc has not been able to provide me with a phone number for Wireless Recovery, LLC. They have not provided any assitance in correcting the problem that they have caused. It has been the most painfull situation that I have ever been through.
Mobile Telesys, Inc has proven to be
AMATEURS & DISCOURTEOUS
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This report was posted on Ripoff Report on 01/02/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mobile-telesys-incverizon/nationwide/mobile-telesys-inc-recycled-account-number-10461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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