Report: #1126948

Complaint Review: Moments Tobago

  • Submitted: Thu, February 27, 2014
  • Updated: Thu, February 27, 2014
  • Reported By: TamaraMacM — Dallas Texas
  • Moments Tobago

    , Washington
    USA

Show customers why they should trust your business over your competitors...

Shockingly filthy! We recently stayed at "Moments Tobago" (VRBO 328066) on our 2nd year anniversary, and were shocked at the condition of the accommodations. First of all, food and ketchup(?) were stuck on several plates, AND we found a cockroach in the glasses cupboard, and also a dead one in the pots and pans cupboard. The dishes weren't clean; greasy fingerprints on almost all of the dishes, plus there were ants crawling on the kitchen counter and in the cupboards......

The pool was slimy, green, and cloudy - i actually slipped and fell as I was walking down the steps into the pool - it was that slimy. We didn't venture back in.

The microwave didn't work, the oven was moldy and obviously hadn't been cleaned in awhile, plus the coffee maker is probably from 1970s - AND dirty.

On our third night, we both started itching and scratching - little red bumps came up, and we were horribly uncomfortable! We're still not sure where this "rash" came from, but we're suspecting the bedding.

Although we reported the unhealthy status of Moments Tobago, the owner(s) quite rudely refused any kind of refund. We ended up renting a different villa in Tobago, and had the MOST amazing time! Please do not let this review turn you away from Tobago - definitely the most amazing island and people! Just find a different place to stay, rather than Moments Tobago.

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This report was posted on Ripoff Report on 02/27/2014 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/moments-tobago/washington/moments-tobago-vrbo-326088-bug-ridden-and-filthy-tobago-tobago-1126948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#1 Author of original report

Incorrect villa please disregard all postings

AUTHOR: TamaraMacM - ()

I was mistaken with the name of the villa - please disregard any of my previous posting regarding Moments Tobago VRBO 328066. This is NOT the villa I meant to report on. Thanks 

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#2 Author of original report

oops, incorrect country for Moments Tobago

AUTHOR: TamaraMacM - ()

I meant to report Moments Togo, not Tobago 

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#3 Author of original report

oops, incorrect country stated

AUTHOR: TamaraMacM - ()

Update: I was incorrect about the Moments Tobago - I meant to write a review on Moments Togo.

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