Monti worldwide movers bronx New York

I am writing this complaint about the type of services they have provided me because not only were the mover suppose to under pack which never happened but this is why I did not know that I was missing stuff and that I had so much broken pieces. In addition to this I also put an insurance for some of the items that were broken, which the contract that was given to me informed me  that if anything was broken that it would be repair, not that I would received the money for it. The money they are offering is not even enough to purchase the item because the ranges of that item is higher than what I would be awarded.