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Report: #1147458

Complaint Review: Morristown Mercedes benz - Morristown New Jersey

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  • Reported By: Nick — New Jersey
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  • Morristown Mercedes benz 34 Ridgedale Ave, Morristown, New Jersey USA

Morristown Mercedes benz Mercedes-Benz of Morristown, NJ Total aragent & uncaable of not only finding a problem but fixing the problem only looking to pad you bill by blaming the computers and telling you they need to order them from Germany at retarded pricing and redicular labor costs Morristown New Jersey

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1.The transmission would not shift out of gear car only goes 35 miles per hr.


2.The main computer was disconnected by MB Morristown for some reason.



3.The engine light, SRS,ESP were on.



4.Upon picking up the car it was not drivable.



5.Was also told by the MB Morristown service dept. I needed parts for the computer cost $1,000.00 plus labor after paying them $465.00.



6.The battery was dead and would not start I purchase the rebuilt alternator from MB Morristown for $330.00 this is a $75.00--$100 item. I only brought to them because I thought the alternator was bad.No loaner car avaliable for me left car[2] days



7.Before bringing the car to MB it was running great the only problem was that something was causing the battery to drain.



8.Upon picking the car up and paying the bill on 4/17/2014 with all the lights on and not driving over 35 mile per hour I try to call the service dept. I left a number of messages no one called me back so I took car to the Exxon gas station show him the invoice and tech information from MB and left it over night.



9.I went in The Exxon station on 4/18/2014 and Alex the mechanic said he found the problem and that the wire in the harness had a short in it and fixed the problem please review attached both bills.

 

This report was posted on Ripoff Report on 05/17/2014 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/morristown-mercedes-benz/morristown-new-jersey-07960/morristown-mercedes-benz-mercedes-benz-of-morristown-nj-total-aragent-uncaable-of-not-1147458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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