After months of traumatizing experiences with Mosaic ITSE Services, NOT delivering the-already-paid-for- project, despite hundreds of emails exchanged, begging, pleading, screaming, crying, posting on their Facebook page - from which they have now blocked me - I have come across the Ripoff Report website.
This is the only time i got some attention for this company - when i mentioned the Ripoff Report. This was back in nov/dec 2011. Things seemed to go ok for a very short while, hey, my project progressed another 1 or 2 %. Miracle. Well, short lived. 3 months on, we've actually had regress, not progress.
Mosaic ITES Services mosaic-service.com and their server, for customers to access, is hardly ever working, and the connection speed is appalling. To be able to go through the pages, in order to submit my feedback, to approx 1/10 of the project so far - and because of constant problems, with the Mosaic server - an IT company, with an access server constantly down ?!?!? - I have asked them to upload it onto my server.
They have - a version from approx 6 months ago. THEY DONT EVEN HAVE BACK UPS OF THEIR OWN WORK. They are still telling me it is the latest version. Unbelievable.
Now, I am told that since the 'project' was uploaded onto my server, and I have supposedly approved it - which is a lie - they have nothing more to do with it anymore, and wished me 'good luck'. WTF. The project is far from being completed, school kids would have come up with a better job. The project at its current state represents approx 5% of what i have paid for. I've even supplied them my own design photoshop files, because the 'design' presented by Mosaic ITES Services mosaic-service.com was insulting. I have tonnes of emails to prove it all. And will happily post them here and on Facebook.
Here is a copy of a message I posted on Mosaic ITES Services mosaic-service.com Facebook page, back in 11/2011 - you will no longer find it there of course, as they have blocked me, so have a read through this, copy & paste and re post -
WARNING - to all unaware, potential Mosaic ITSE Services clients -
if you are thinking of using this company services, let alone, you have been asked to pay upfront, once you discussed your project - DON'T !!!
You will never again get the same attention, if any at all, once they receive the payment from you. You will be told that what you have discussed with the sales person, and what you have paid for, is not covered in the scope of work document, which you might receive, after you made you payment.
Basically they are dissing their own sales people and accuse you of 'making a deal' with their sales person. hence, half the items you paid for will never get done.
I have been asked to provide testimonials BEFORE my project was even started. i have done so, believing in genuieness of these people.
My project is 'in progress' for close to 9 months now, with no hope to ever get finalised. More so, i dont think there are people in this company who are even capable of delivering this or any other project. My 'point of contact' is nothing but rude and spends more time revising the invoice rather than revising the links prior to sending them to me. The service and quality of work if appalling.
if you are looking for a company which will promise you the world, take your money, and once they receive it - wont give a toss about your project - i recommend mosaic - 100%. True leader in SCAM and FRAUD practices. The best by my experience.
If you have a similar experience with Mosaic ITES Services mosaic-service.com, report them here, and lets get them on top of the SCAM list.
We want to stop 'companies' such as Mosaic ITES Services mosaic-service.com from trading and ripping people off.
More to follow shortly.