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Report: #794712

Complaint Review: Motel 6 - Carrollton Texas

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  • Reported By: I got screwed — winter park Florida U.S.A.
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  • Motel 6 4001 International Parkway Carrollton, Texas United States of America

Motel 6, Accor, Tom Bodett, Jim Amorosia frauds, crooks, thiefs, uncaring, liars, fraudelent credit cards, fraud debit cards Carrollton, Texas

*Consumer Comment: What you're supposed to do.

Show customers why they should trust your business over your competitors...

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Last Saturday the 29th of October I was on my way to a football game here in Florida when I checked my credit card and debit cards as I usually do. I noticed a funny charge for a Motel 6 and decided to call my bank about it. Bank was closed (of course) so I decided to call Motel 6 where I found out they had accepted my debit card. Oddly, both of my cards were in my possession.

I immediately told the lady that this was fraudlent and that they needed to resolve this matter asap. The little girl on the phone Kelly Stark Guest Relations Specialist assured me she would resolve it, but she had to call her GM and let me know. She really didn't sound enthused, but guess you can't expect much from a 10.00 an hour employee.

She called me back and told me they would do nothing. They wouldnt even call the police to do an info report but told me I should. I called Oakland PD immediately and they told me they could do nothing with out an info report. I called TPD (Tallahassee, PD) which told me they couldn't (and I understood that because they have no say in Califorina!) I then called Orlando, PD whom I got a report number from but again could not do anything.

I called the woman back with the number of the OPD report and she still said they could not do anything however the person was staying there still and she refused because she claimed the charge was valid again.

FAST FORWARD >>> I called Motel 6 corporate offices today (accor) and the woman at the executive offices was rude, uncooperative, and told me it was my problem. Also told me it was not their stance to file any reports which is stupid but hey, what do they care. Granted I would never stay in a roach infested, rat motel (6), so they will never get my money but still they should take care of their possible customers.

Avoid going here as they will allow people to use a fake debit card, with no actual card OR ID. When I spoke with the GM there he said it's not his palce to check every ID that comes with the cards however the girl on the phone at the executive offices said they check EVERY ID with out fail. They are crookes, frauds, etc... whatever you want to call it! Avoid their services, avoid their nasty hotels with crooked employees! H*ll, stay at a (((competitor's name redacted))) in spide at least they are clean and professional.

 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 11/03/2011 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/motel-6/carrollton-texas-75007/motel-6-accor-tom-bodett-jim-amorosia-frauds-crooks-thiefs-uncaring-liars-fraudele-794712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What you're supposed to do.

AUTHOR: Flynrider - (USA)

POSTED: Thursday, November 03, 2011

   There should be a 24 hr. toll free number on the back of your debit card.  That's who you should be calling.   They'll take care of it.

   Why would you expect Motel 6 to be calling the cops because some person called on the phone and claimed that a guest was using a stolen card?   Why should they believe you?  How do they know you're not pulling a prank?  It's really not Motel 6's place to determine if their customer's card is stolen.    That's supposed to happen when you call the bank and report the fraud.

   It's no wonder you got the run around from the cops.   Unless the bank says the card is stolen, they're not going to take your word for it.   The one thing you didn't do was the only thing that could have gotten the ball rolling here.     Your rant against Motel 6 is totally without merit. 

"Granted I would never stay in a roach infested, rat motel (6), so they will never get my money but still they should take care of their possible customers. "

   Funny, but you don't sound like a possible customer to me.  You're being a bit disingenuous, don't you think?   As a matter of fact, given your unreasonable expectations, I'm sure that they'd be happy to avoid you as a customer.

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