MOTOROLA - VERIZON WIRELESS They don't stand by their products. If they break, you must buy new to replace the product Fresno, California

Every cell phone company I ever have been with has made you purchase a phone that is broken, if you have no insurance or still under contract.

This is not a ripoff report -- this is just an idiot.

I do apologize that your phone's charger port broke but your phone is covered by a one manufactor warranty. Once your are outside of the warranty anything that happens to your phone is your responsibilty and since you didn't take out insurance you have to either use the upgrade or pay for the phone flat out. Samething with a warranty on a new car. If the warranty is up anything repairs are then your responsibility

If after 2 years your phone broke, your contract would have been over, how can you be forced to buy a new phone?You could have easily gone elsewhere or if wanting to stay with Verizon Wireless and not wanting a contract, just purchase a phone without a contract, that is always an option. You just sound like another whinner wanting something for free, what makes you so entitled? Did you have a choice when local media networks were going from analog to digital and had to purchase a box or are you paying for cable or satellite? Is that free?