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Report: #936021

Complaint Review: MrWatch - Internet

  • Submitted:
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  • Reported By: Melanie — Internet United Kingdom
  • Author Not Confirmed What's this?
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  • MrWatch www.mrwatch.com Internet United States of America

MrWatch Faulty goods Internet

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I was delighted to receive my purchase and wore them for a couple of hours a day for three days - a total of SIX HOURS.  This is when the fossil logo broke off the arm of the sunglasses.  I contacted Mr Watch as asked for details of their return policy as this is clearly a fault with the product.  I was told that this would be considered fair wear and tear. Six hours use is not fair wear and tear.  I did a google search for Mr Watch and was unsurprised to find many other customers had experienced the same shameful customer service. Mr Watch then offered a gesture of $20, which, in my opinion, is an admission of selling goods that were faulty and refusing to replace them.  MR watch is not a company I would advice anyone to do business with unless they are willing to accept shoddy goods and poor customer service.

This report was posted on Ripoff Report on 09/02/2012 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mrwatch/internet/mrwatch-faulty-goods-internet-936021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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