Report: #1013535

Complaint Review: MTD - Cub Cadet

  • Submitted: Wed, February 13, 2013
  • Updated: Wed, February 13, 2013
  • Reported By: trooper — Cleveland Ohio United States of America
  • MTD - Cub Cadet
    5389 W 130th St
    Cleveland, Ohio
    United States of America

MTD - Cub Cadet Mettler-Toledo International Inc. MTD sold used-for-new, then denied all warranty coverage on existing defects and damage. Wasted endless hours of my time. Cleveland, Ohio

*General Comment: MTD is not Mettler-Toledo

Show customers why they should trust your business over your competitors...

If you buy equipment made by MTD they may refuse to honor warranties. In at least one case they attempted to sell used-for-new. No statement of origin, no original documents, no effort to communicate or right the wrong. MTD Products have several brand names like Yard Machines, Bolens, Cub Cadet and others. Don't trust their independent dealers too far either. My product was delivered with obvious and serious damage.

Absurd really. They insisted it was new, but actual manufacture date was revealed after serial number search. Buyer beware: You will need a lawyer to get these people to take you seriously, and then they will deny accountability and refuse to cover fees made necessary by their own indifference. These represent fundamentally bad corporate practices that are focused on ego and only ruin consumer trust and defeat the purpose of economic resolve.
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This report was posted on Ripoff Report on 02/13/2013 10:38 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

MTD is not Mettler-Toledo

AUTHOR: Gentleman Jim - ()

MTD stands for Modern Tool and Die, not Mettler-Toledo.  The two companies have nothing in common.  I work for a company that competes with Mettle-Toledo, so after a search on this site I am now defending my competitor!

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