Report: #656156

Complaint Review: Mural Superstore - Westlake Ohio

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 28, 2010
Updated: Thu, October 28, 2010
Reported By: Terryk864 — Apopka Florida USA

Author Not Confirmed

Why?

Mural Superstore Westlake, Ohio United States of America

Phone: 216-592-8440
Web: www.muralsuperstore.com
Category: Paint & Wallpaper

Mural Superstore Sunshine Wallcovering refused to stand behind their product and/or offer a refund or replacement Westlake, Ohio

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I ordered a wallpaper mural from this company, and when my installer (a professional handyman) tried to install the first panel, the paint and paper came off. My installer followed accepted methods of wallpaper installation. The instructions for the product say different things in different places, and are misleading, so they have an "easy out". When I called the company. their "sales manager", Dan, was rude arrogant, condescending, and abusive to both my installer and me. He offered neither refund nor replacement. This company is misleading, deceptive, unprofessional, and has ZERO customer service. STAY AWAY, or be badly disappointed!

My e-mail is (((redacted))) if you want more information.

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This report was posted on Ripoff Report on 10/28/2010 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mural-superstore/westlake-ohio-44145/mural-superstore-sunshine-wallcovering-refused-to-stand-behind-their-product-andor-offer-656156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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