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Report: #1260730

Complaint Review: Murfreesboro Dental Excellence - Murfreesboro Tennessee

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  • Reported By: Essinita Sapienza — Murfreesboro Tennessee USA
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  • Murfreesboro Dental Excellence 1754 S Rutherford Blvd Murfreesboro, Tennessee USA

Murfreesboro Dental Excellence this company swipe my credit card for $4000 without my consent Murfreesboro Tennessee

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ON APRIL 6, I CONTACTED THE CARE CREDIT DEPARTMENT, TO INFORMED THEM THAT I WANTED THEM TO CLOSE MY CARE CREDIT ACCOUNT. I DID NOT LIKE THEIR METHOD IN THE WAY THIS OFFICE, MURFREESBORO DENTAL, LOCATED AT 1754 SOUTH RUTHERFORD BLVD, IN MURFREESBORO, TN, HANDLED MY CARE CREDIT TRANSACTION.

WHEN I CALLED THE CARE CREDIT DEPARTMENT, ON APRIL 6, FROM 10A UNTIL 3P, THE REPRESENTATIVES WERE DISRESPECTFUL AND RUDE, SO WAS THE DENTAL OFFICE, WHEN I TRIED TO SPEAK TO A SUPERVISOR OR MANAGER REGARDING MY COMPLAINT. THERE WAS A LOT OF PHONE TAG GOING ON, WITHIN THE DENTAL OFFICE, THEY TOLD ME TO CALL THEM BACK AT A CERTAIN TIME, TO A MANAGER, AND WHEN I CALLED, THEY WERE NOT THERE, OR THE PERSON WAS ON THE PHONE WITH SOMEONE ELSE. THEN IT BECAME A WAIT GAME; I WAS ON HOLD FOR AT LEAST 15 MINS, WAITING FOR A REPRESENTATIVE TO PICJ UP, AND WHEN, I GOT HALF WAY THROUGH EXPLAINING MY SITUATION, THE REP, HUNG UP! I CALLED BACK AGAIN, AND THE WAIT GAME WOULD START ALL OVER AGAIN, THIS TIME THE REPRESENTATIVE, HAD ME REPEAT MYSELF 5 TO 6 TIMES, AND, I ALREADY KNEW THEY HAD MY DEMOGRAPHICS, BECAUSE I HAD JUST TALK TO THEM AND MY DATA WAS STILL FRESH IN THE DATABASE, PRIOR. 

THIS WOMAN SPOKE TO A REPRESENTATIVE FROM MY PRIMARY INSURANCE AND SHE TOLD HER ON MARCH 11, THAT MY CARDS WOULD BE COMING VIA MAIL BETWEEN 7 TO 10 BUSINESS DAYS. 

I ONLY VISITED THAT DENTAL OFFICE 2X, I GAVE HER SPECIFIC INSTRUCTIONS, HOW TO USE MY CREDIT CARE. THIS WOMAN SWIPED MY CARE ILLEGALLY FOR $4000, WITHOUT MY CONSENT OR KNOWLEDGE. 

ALSO, YOU NEED TO KNOW THIS OFFICE HAS SIMILIAR COMPLAINTS, ON THE BBB WEBSITE, WITH OTHER PEOPLE THEY HAVE DEALT WITH, VERY SIMILIAR TO WHAT I AM COMPLAINING ABOUT HERE. 

I WANT MY CREDIT REPORT BACK TO THE WAS, THIS OFFICE HAS NO RIGHT TO BE RIPPING PEOPLE OFF, JUST TO GET MONEY .

This report was posted on Ripoff Report on 10/12/2015 06:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/murfreesboro-dental-excellence/murfreesboro-tennessee-37129/murfreesboro-dental-excellence-this-company-swipe-my-credit-card-for-4000-without-my-con-1260730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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