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Report: #305439

Complaint Review: MWI Homeworkplus - Omaha Nebraska

  • Submitted:
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  • Reported By: Missoula Montana
  • Author Confirmed What's this?
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  • MWI Homeworkplus 9500 West Dodge Road Omaha, Nebraska U.S.A.

MWI Homeworkplus And Personalgains unauthorized credit card charges Omaha Nebraska

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Companies wrongly charged my credit card with membership fees.

I was going to pay off my credit card when I noticed my balance increased over 300 dollars; this was a surprise because I hadn't charged my card in almost a year. Homeworkplus and PersonalGains charged my credit card for annual membership fees. I have never heard of or received anything from these programs. When I called these services I was told to fax my credit card statement to their compliance department and then rudely disconnected when I asked what company was in charge of these programs.

However this was only the tip of the iceberg. For the past 8 years I had been in the U.S. Military with the majority of the time stationed or deployed overseas with an APO address. After going through my credit card statements I found I had been charged by these programs and a similar one since 2001.

After consulting several of their customer service operators I found that these memberships were listed with my overseas APO address and an old telephone number during my first duty station. When I asked who activated these memberships I was given the answer of "someone in your household"; there is and never has been anyone else in my "household".

When I checked out the homeworkplus website http://www.homeworksplus123.com, the only one I viewed because personal gains does not have one, I found that they don't even offer the service to overseas APO locations! I have been paying membership fees to a program that has never contacted me or given me any kind of written notice and one that I wasn't even eligible to use. I wish I had paid more attention to my personal finances when I was deployed.

According to my credit card provider they can only dispute the recent credit charges up to 90 days and for the charges over the past years I must work directly with the merchants. I have yet to hear any word from the umbrella company MWI of Homeworksplus and Personalgain.

H0lc
Missoula, Montana
U.S.A.

This report was posted on Ripoff Report on 02/02/2008 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mwi-homeworkplus/omaha-nebraska-68114/mwi-homeworkplus-and-personalgains-unauthorized-credit-card-charges-omaha-nebraska-305439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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