Report: #1095988

Complaint Review: My Cruise Connection

  • Submitted: Thu, October 31, 2013
  • Updated: Thu, October 31, 2013
  • Reported By: Gayle A. — Howell New Jersey
  • My Cruise Connection
    1242 Indian Rocks Road
    Largo, Florida

My Cruise Connection Daryl Novak, Owner Stole My Cruise Payments Largo Florida

Show customers why they should trust your business over your competitors...

I purchased a cruise from an online advertisement of, and paid a total of $4,369.92 to Daryl Novak, owner of My Cruise Connection for a January 2014 cruise for myself and my husband on Norwegian Cruise Line.  In October 2013, Norwegian Cruise Line notified me that my cruise had been booked, but not paid, and I would lose my cruise if I did not pay the full amount by October 22, 2013.  After contacting Daryl Novak many, many times by phone and emails, in which he assured me he would pay NCL the money I had paid to him to obtain my cruise, he never paid even a dime to NCL for my cruise.

Norwegian Cruise Line has dropped this travel agent from their approved agents due to my cruise money not being properly forwarded to NCL, and due to the fradulent actions of my travel agent, Daryl Novak, has allowed me to personally pay the $4,369.92 in order to keep my cruise booking.  My credit card has refunded to me my $4,369.92 original payment made to Daryl Novak, so in the end I am not out personally for the theft of funds by Daryl Novak and My Cruise Connection company.  I want to do anything I can to stop this travel agent and cruise travel company from taking anyone else's money.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/31/2013 09:43 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.