Report: #136913

Complaint Review: My Diet Patch

  • Submitted: Wed, March 30, 2005
  • Updated: Fri, April 22, 2005
  • Reported By: Fort Worth Texas
  • My Diet Patch
    15941 S. Harlem Ave #126
    Tinley Park, Illinois

Show customers why they should trust your business over your competitors...

Here is a Copy of a Letter I Sent to my Credit card Company.

Did you know this company billing is not in the US but in Panama? I don't know if I will get my Money back but will get tried of me calling everyday. I work at home two phone calls a day bugging them either they will give me my money back or cut off the phone.

Capital One
Attn: Investigative solutions
RE Card Number ???????????????????
About Purchase on 11/10/04 to
Bill info on Capital One Statement is Diet Prod TC 1 800 901 Panama

I sent this Product back for a refund of $157.00 on 1/12/05. Called about refund around 2/15/05 was told computer was down and the matter would be taken care of. Called back 3/30/05 Talked to ??? ext 102 about the refund the computer was down again was told matter will be taken care of. I checked out their web page no longer works.

Called back and asked why the webpage was down. This is what I was told. Due to back orders they had to close the web page. They then tried to tell me they could not find my refund order but after I then her I talked to ??? today she found it pretty fast (computer was down still). I did try which works and the same company with the same address but their e-mail does not work.

I could not find my invoice for the purchase.
You can also go to and see the horror story about this company.
The Company Address I have: 15941 S. Harlem Ave #123
Tinley Park, Il 60477
Phone number I used: 1-800-901-1182
Any help with this matter will be deeply appreciated.

Thank you for you time,

Fort Worth, Texas
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This report was posted on Ripoff Report on 03/30/2005 12:01 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Consumer Comment

Yeah to my credit card company

AUTHOR: Joyce - (U.S.A.)

I received Refund today. With the help of my credit card company. No Help from my Diet Patch. So everybody who used a credit card report my diet patch to them they will work with you.
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#2 REBUTTAL Individual responds

The BBB reports

AUTHOR: Joyce - (U.S.A.)

BBB Reliability Report

The Better Business Bureau
Serving Chicago and Northern Illinois
330 N Wabash Avenue Suite #2006
Chicago, IL 60611

Original Diet Patch
15941 S. Harlem Ave.
Suite 126
Tinley Park, IL 60477
Telephone: (312) 000-0000

The BBB reports on members and non-members.

Principal: Ms Guadalupe Bejar File Open Date: January 2004
TOB Classification: Mail Order & Catalog Shopping, Weight Control Services
BBB Membership: This company is not a member.

Additional DBA Names

Diet Patch Inc
My Diet Parches
Amazing Diet Patches

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to failure to respond to two or more complaints. Complainants allege they accepted the "one week free trial", cancelled their order, but were still charged $66.90 the following month on their credit card.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 375 complaints about this company in the last 36 months, our standard reporting period. Of the total of 375 complaints closed in 36 months, 369 were closed in the last year.

These complaints concerned:

19 Advertising Issues,
23 Selling Practices,
14 Delivery,
25 Warranty / Guarantee,
24 Product Quality,
189 Refund Promised,
2 Unfulfilled Contract,
5 Customer Service, and
74 Credit or Billing Issues.

They were closed as:

37 Resolved,
88 Assumed Resolved,
1 Unresolved,
10 Administratively Judged Resolved, and
239 No Response.

Company Management
Additional company management personnel include:
Ms. Guadalupe Bejar
Government Actions

Attorney General Lisa Madigan filed a lawsuit on November 10,2004 alleging that Diet Patch Inc lured consumers from across the country with "magic" wieght loss claims and "free trial" offers advertised on its website, then billed the consumers for hundreds of dollars of unwanted and ineffective weight loss products. Consumers allegedly received not only the free patches, but also an additional supply of the patches without their authorization and were charged $165 to $170 for the extra shipment. According to the lawsuit, the majority of consumers did not receive their money back even after the unwanted patches were returned. Madigan's lawsuit charges Diet Patch Inc and Guadalupe Bejar individually and as an agent of Diet Patch Inc with multiple violations of the Illinois Consumer Fraud and Deceptive Business Practices Act. According to the complaint,the Diet Patch website made numerous unsubstantiated weight loss claims.
Madigan's lawsuit asks the court to prohibit the defendants from running an internet site that sells diet patches and violates consumer protection laws by making unsubstantiated weight loss claims. In addition, the lawsuit asks the court to assess a civil penalty of $50,000 per violation and additional penalties of $50,000 per violation found to be committed with intent to defraud along with ordering the defendants to pay restitution to the consumers.

Additional DBAs, Addresses and Telephone Numbers

Additional Addresses
P.O. Box 245
Tinley Park, IL 60477

Additional Phone Numbers
(312) 000-0000
(312) 000-0000
(800) 901-1182
(800) 217-2516
(800) 358-0570
(800) 901-1184
(800) 901-4061
(800) 211-9972

Industry Tips


As with any business transaction, be sure to read all agreements, guarantees, and instructions before signing. Do not be pressured into signing an agreement before you are ready and you understand all terms and conditions. Make sure all oral promises are put in writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank.
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