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Report: #1418825

Complaint Review: My Pillow, Inc - Shakopee Minnesota

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  • Reported By: StayAwayFromTheseGuys — Dissatisfied Maryland United States
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  • My Pillow, Inc 4701 A Valley Industrial Boulevard Shakopee, Minnesota United States

My Pillow, Inc Mypillow.com Overcharged for shipping NOT PROVIDED. Poor Shipping: Bag not Box. Shakopee Minnesota

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Ordered by phone on Dec 6, 2017 for Christmas Gifts. Was told they wouldn't arrive until "After Christmas" so I needed to pay extra for 3-5 day FedEx shipping. Total was over $100 for two pillows (Buy one, get one free). Two weeks went by and no delivery. After 40 minutes on the phone waiting, finally got their "Customer Service" Dept who stated : I don't understand why it didn't go out. Will put a "Rush" on it. When it arrived on 12/21, it was in a BAG not a BOX and the bag was torn open. This company is nothing but heavy TV ads, a lot of excuses and poor service. Sorry I spent the time and money dealing with "Mike" and this is the worse part: all the time on the phone you are tormented by having to listen to the same F_ _____ song over and over and over again - Elvis singing "Amazing Grace". Has Mike lost his mind or never had one to begin with?

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This report was posted on Ripoff Report on 12/23/2017 04:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/my-pillow-inc/shakopee-minnesota-55379800-/my-pillow-inc-mypillowcom-overcharged-for-shipping-not-provided-poor-shipping-bag-not-1418825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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