• Report: #451867
Complaint Review:

Mylife.com - Reunion.com

  • Submitted: Thu, May 14, 2009
  • Updated: Thu, May 14, 2009

  • Reported By:Woodinville Washington
Mylife.com - Reunion.com
2118 Wilshire Blvd Suite 1008 Santa Monica, California U.S.A.

Mylife.com - Reunion.com Mylife.com USED A BAIT AND SWITCH TO GET ME TO RENEW Santa Monica California

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I have been a member of this site for a couple years. As their fees became more expensive, I waited for 'sales' to renew. On May 12, 2009 I received an email from them with a special price of 2.50 a month for a year. That meant I would be charged 30.00 for the year at one time. When I clicked on that and was directed to pay, my payee site showed 30.00. I approved that charge.

On May 13, 2009 I get a confirmation that I'm a premium member. Imagine my surprise to see that they charged me 36.00 for 3 months! I have sent multiple emails to them (I have two email addresses with them) to no avail. All I get is an automatic reply that my issue will be addressed within 24 hours. I have not been able to get a real answer from them.

I believe this was a bait an switch and they owe me a 6.00 refund and need to change my access for 1 year, not 3 months.

Woodinville, Washington

This report was posted on Ripoff Report on 05/14/2009 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mylifecom-reunioncom/santa-monica-california-90403-5784/mylifecom-reunioncom-mylifecom-used-a-bait-and-switch-to-get-me-to-renew-santa-monica-451867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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