• Report: #1008666
Complaint Review:


  • Submitted: Mon, February 04, 2013
  • Updated: Mon, February 04, 2013

  • Reported By: Ian — North Bethesda Maryland United States of America
Internet United States of America

MyOTCstore.com Delayed Shipping, Missing Items, No Refund Internet

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They took 24 days to ship my order and it was incomplete. I could not reach them by phone so I filed a complaint with my credit card company.

When I finally got hold of MyOTC by phone I was told that my card would be refunded for the product that was not shipped. They gave no transaction number or confirmation email. Unfortunately I just trusted them and waited for the refund.

My credit card statement arrived, showing no refund. I called MyOTC and spoke to Sam, who said that my refund was now being refused. I'm now trying to get my credit card company to re-open the case, but it may be too late for action by them. I was duped!

Find a reputable company to order from, even if it costs you a few more dollars. Dealing with MyOTC is not worth the hassle, money, or wait.

This report was posted on Ripoff Report on 02/04/2013 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/myotcstorecom/internet/myotcstorecom-delayed-shipping-missing-items-no-refund-internet-1008666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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