• Report: #313284
Complaint Review:


  • Submitted: Fri, February 29, 2008
  • Updated: Fri, February 29, 2008

  • Reported By:Jacksonville Florida
mysteryshoppersamerica.com Internet U.S.A.

Mysteryshoppersamerica.com/Mystery Shopping Providers Mystery Shopping Company's Policy Remains a Mystery Internet

*Consumer Comment: This is a NEW Scam

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I signed up to become a mystery shopper. When signing up with this company, the policy sounds so member friendly. They offer a no risk 30 day money back guarantee. Contact any ones that you want. So I thought, no problem.
I signed up, not knowing that many of the companies will not accept your application if you are not in a specific state of area, many more sites had been discontinued, and more where just too far away for me to go. i.e. over 100 miles I viewed the companies, and contact those I were interested in. I never heard from any. After three weeks, I contacted the company via email(no phone number could be found), requesting a refund. This is part of the reply:

"Our 30 day guarantee policy states:
"Try our program out for 30 days. If you aren't offered any mystery shopping work by taking part in our program, simply cancel your membership and you'll get a quick and courteous refund of your full registration payment."
We honor our guarantee, however, we require that you actively participate in our program for 30 full days by contacting our market research companies for shopping assignments as per our guarantee policy before a refund can be requested.When applying for shopping work, you have to be persistent and patient.

After you have contacted the companies, it may take a little while to hear from them. But you more than likely will hear from them. Usually a shopping assignment begins with a business representative getting in touch with you and asking if you would like to shop at a certain store. The amount of mystery shopping assignments that you may go on in a given time period will vary.

Just stick with it and fill out those applications. Contact fifty of our listed market research companies and you'll get those assignments! "

Now they go from telling me I can contact as many as I want that appeal to me, to contact at least 50. There are not even 50 that I like. Am I suppose to do work that is not in my interest?

So, I contact even more companies. Still nothing. I write again asking for a refund. I received the same reply as above.

Finally, I just told them I was not satisfied, asked again for the refund, and to cancel my membership. The next day they send me a form to start the refund process. I completed it. hen the send the form back asking me to list 50 companies I contacted, along with dates, so they can verify with each company! Are they joking. I applied to so many, I cannot remember all of them, and only a hand full sent me a confirmation email.

I am contacting my bank to dispute the charge, and will try getting my refund this way. And yes, they canceled my membership

Take it from me. Do not trust online companies, this one included.

Does anyone know if it is possible to go after a company if they do not adhere to their policy? Let me know.

Thank you for reading.

Jacksonville, Florida

This report was posted on Ripoff Report on 02/29/2008 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mysteryshoppersamericacom/internet/mysteryshoppersamericacommystery-shopping-providers-mystery-shopping-companys-policy-re-313284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

This is a NEW Scam

AUTHOR: Toby Beavers - (United States of America)

Just got an email from:

Title: Job Opening 2017

From: SS-network.


The REAL properties of this email is pprestidge@iprimus.ca

A scam email address!!!

The email contents:

This is an awareness to let the public know that we have a vacant post of a mystery shopper in our company and we would like to know if you are interested in working for Simon Survey Shoppers Inc. in Your city anywhere in the world. Your job as a mystery shopper would be quite effective and we would provide more details on the job as soon as you get back to us with the details requested below hence indicating your Interest in working with us.
As a mystery shopper you work and shop together for pleasure and the pay is $300 weekly on Part time basis.You only work 2-3hours twice in a week.
This will not affect your present Job. If interested get back with the information below :
Submit your information to do further work [jeremi.crhis@gmx.com]
Email Address:
Full Name (First, Middle, Last) :
Phone (Home & Cell) :
Full Address (Not POBOX):
City, State, Country :
Zip Code :
Gender & Age :
Occupation :
More Information will be given to you about the job after you have sent your details. If chosen for the job,you will get an approval email ASAP.
Jeremii Crhis
Market Force Information
Team MS USA 2017
MSPA [Mysteryshoppersamerica]


No such name and they will want to charge you to work for them and never return your funds.


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