Complaint Review: NAA - Andy Albright
NAA - Andy Albright An honest assesment of my 3 yrs with NAA burlington North Carolina
*UPDATE EX-employee responds: FLORIDA AGENT / THE COMPALINTS R VALID
*Author of original report: NAA = The Titanic...a sinking ship!
*UPDATE Employee: Honest
*UPDATE EX-employee responds: Very accurate report, thanks! I too was with NAA for 1 yr, wow did it suck!
I was with NAA for 3 years and I do not regret the experience but am much happier as an independent broker. When I joined NAA 3 yrs ago I was new to the insurance industry. I went to an opportunity meeting and got excited about the possibilities. I was dead broke but have always been in sales and on 100% commission so another commission job was up my alley. I was started at 55% and worked my way up to 85% until I left. The training I received there was fantastic. NAA are experts at training you to sell insurance as it pertains to the products that they offer which are 98% simplified issue or non-medical. By the 3rd year, my wife joined and partnered with me and were in the top 25 producers out of over 2000 agents for the year of 2012. We grossed over $100,000 but netted $58,000. The reason we made about 60K is because at the end 2011 year, I realized that NAA was nickel and diming me with clubs that are voluntary but that you are expected to join (President's Club $120/mo), an all-access pass($60/month), leads ($40 each for new ones), lead over-rides on all of our agents, 4 conventions per year, and countless weekly meetings. It felt like anytime I made a dollar, NAA was there to spend it for me so by early 2012, I decided to just produce and not go to meetings or pay for anything except for leads which were very expensive at $40 a pop and you don't get to choose the leads. You get whatever is given to you. Their final expense leads read as if it was a government subsidized insurance program so 75% of those leads were garbage. The internet lead were awful too especially since people who look for insurance online are savvy and getting quotes from brokers who have many carriers with much more competitive rates. NAA lied me about the fact that more than 50% of people who apply fully underwritten get declined and rated. This is not true. Many carriers will give you preferred rates with high blood pressure and high cholesterol as long as it is being controlled with meds. I just got a 48 yr woman with M.S. approved with North American at a table 3 which is still cheaper than simplified issue which is underwritten at a table 4, no to mention, NAA's premiere carriers are not competetive with non-medical pricing. Foresters and Mutual of Omaha are pricey, especially M.o.O ! Sagicor and Anico blow them out of the water but NAA does not contract with carriers that don't give Andy Albright, the CEO, massive spread! Also, you get the major shaft on final expense with commisions starting at 40% where in the real world it starts at around 100% to 110%. There are 4 yearly conventions which you are pressured to attend on your own dime. Also, NAA lies by promoting them as training when in actuality what they are is rah-rah with a Christian twist. I was in hell as they all sang "Take me to the river" and quoted the bible. Top producers brag about their gross, not net, incomes yet many of NAA's top people have forclosed on their homes. Many are jumping ship and joining Securus but to me, if you leave, go independent and manage your own insurance business. Charge backs for us were huge, almost 20K in 2012. This was not because of poor salesmanship but because a broker came in on our heels and replaced our business with cheaper coverage and who can blame the client for wanting mor for less. Don't forget that the 60K that we made in 2012 was with no participation in the NAA program and we paid around 20K for leads and charged back another 20K so the lesson is if you want to make money there, only produce and don't drink the Kool-ade! If you're new to insurance, NAA is a great place to start but once you learn insurance, go independent. There is no money in team bulding at NAA as all you do is build a business for Andy Albright and the moment you wise up and stop attending functions and paying for clubs, he takes your downline. Also, if you happen to recruit someone who is a star producer and they pass your commission rate, you lose them and their down line which is messed up! I hope this helps someone who is looking to join NAA. I loved it there for a while and met many great people but am much happier now :-)
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