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Report: #219604

Complaint Review: National Action Financial Services - Williamsville New York

  • Submitted:
  • Updated:
  • Reported By: Colorado Springs Colorado
  • Author Confirmed What's this?
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  • National Action Financial Services 165 Lawerence Bell Drive Suite 100 Williamsville, New York U.S.A.

National Action Financial Services Harassing, somewhat threatening 'phone calls. Rude, abusive staff Ripoff Williamsville New York

*Consumer Suggestion: Bob, you have NEVER spoken to me. Here's how I know.

*UPDATE Employee: OH STEVE.....

*Consumer Suggestion: Info on National Action Financial, and a profile of a debt collector

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I have received a number of semi-threatening voice messages from a man alternately claiming to be Tony DeSinzo or Mike Stone (he has also given other pseudonyms.) He makes vague threats and claims "patience is no longer a virtue" and I should call him back at 1-866-529-1899. On one occasion my 6-year-old answered a call from their number (716-650-6240) and was told we were "in trouble with the law" (not true.) I reported this to the police.

I called the 1-866-529-1899 number and instructed the lady who answered to put us on their "don't call list." She was extremely rude and told me to "Shut up!" I have reported this to the police.

I was then advised to tape a call instructing them to remove my number. This would provide proof of harrassment if further calls are made, resulting in a $1,000 fine per call. I got the same lady, who funnily enough was quite pleasant once she undertood she was being recorded:-) Her supervisor, however, seemed semi-educated and unprofessional and was quite nasty. However, if they now call me I can collect for harrassment and I have irrefutable proof, so I'm happy about that:-)

Maya
Colorado Springs, Colorado
U.S.A.

This report was posted on Ripoff Report on 11/08/2006 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-action-financial-services/williamsville-new-york-14221/national-action-financial-services-harassing-somewhat-threatening-phone-calls-rude-abu-219604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Suggestion

Bob, you have NEVER spoken to me. Here's how I know.

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, November 12, 2006

Bob,

You have never spoken to me, because I always follow RULE#1. NEVER speak to any debt collector on the phone. This rule is absolute and should ALWAYS be followed. There is absolutely no valid reason to speak to any third party debt collector. It will never produce positive results for the debtor.

As far as the lawsuit goes, I never said I sued NAFS. They backed down and closed my file upon reciept of my first letter.

You are upset that I am educating many people on how to avoid the abuses of debt collectors. I am taking away your percieved power. Without telephone contact, a collector is virtually unemployed. That is my goal.

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#2 UPDATE Employee

OH STEVE.....

AUTHOR: Bob - (U.S.A.)

POSTED: Saturday, November 11, 2006

I am an employee at N.A.F.S. and I think I have actually spoken to Steve before.I find it amusing that he feels the need to insult debt collectors personally.Understand that we are doing a necessary job and do not intend to be nasty or harass everyone.

Oh and by the way,Im not aware of any supposive "law suit" that has ever been filed against NAFS by this Steve guy.

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#1 Consumer Suggestion

Info on National Action Financial, and a profile of a debt collector

AUTHOR: Steve - (U.S.A.)

POSTED: Thursday, November 09, 2006

Maya,

You have recourse. First, file a complaint online for each violation of your rights under the FDCPA at FTC.gov. You can sue for each of these violations.

The profile of a debt collector is a very scary one. These are usually people with some issues in their past that give them the need to get even, or have some percieved power. They enjoy the safety of their cubicle and the comfort of their crack pipe. They use the telephone as a tool aginst little old ladies and disabled people. This makes them feel good to harass, abuse, and intimidate people. They now feel powerful. Their EGO is satisfied. These are usually people who have severe issues of inadequacy in their daily lives, whether they are short, bald, fat, impotent, etc. Most have drug and alcohol issues as well as sever debt issues themselves. They say things to people over the safety of their phone line that they would never say to someone face to face.

Here is the info on them:

Agency Details:

National Action Financial Services, Inc.
165 Lawrence Bell Dr Ste 100
Williamsville, NY 14221-7817
Phone: (716) 565-1020
Fax: (716) 565-1035
Web Address: www.sitel.com

Head Debt Collector:
Michael W. Fletcher - CEO
Roger E. Carney - President & COO
NAFS' Parent Company is SITEL Risk Management out of Omaha, NE

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