National Action Financial ripoff Buffalo New York

NAFS does not purchase debt. There isn't any money in purchased debt- it's usually trash and uncollectable. NAFS works with the original client. Example: JOES CREDIT COMPANY will normally split up all the accounts and place the charged off debt with 3 different companies.

People that owe charged off debt really need to stop giving bad advice to other debtors. Let me address some truths about the industry and NAFS:

- Whatever you want to pay monthly is legal. Your close but still a bit misinformed. When a debt goes 180 days delinquint, it's the right of the client to demand the balance in full. That's not disputable. The client (not the collection agency) also has the right to pursue the debtor legally after said 180 days. This may include judgements. Paying ridiculously small payments a month may actually hurt you. Read below.

-When you send small payments to a collection agency all you do is extend the statute of limitations. NO IT'S NOT SEVEN YEARS- it depends on the state you took the loan/credit out of. NY is 7 Texas is 3 and so on. When you send an agency $5 your extending the period of time that they can collect from you.

-Pay your bill. Yes it does help your credit standing. Although your CBR will show that at one time the account was charged off, you're removing the dollar amount that was owed. THAT'S A GOOD THING!

-Bill collectors work on urgency. If you choose to work out a settlement GET A FAX! Show it to a lawyer, your mother brother or whoever. The settlement letters are legal documents. After paying with certified funds, get what's called an ACKNOWLEDGEMNT LETTER. It's proof the account is paid.

-When you pay reasonable monthly payments with an agency nine times out of ten the colector is WAY happy to work with you once you commit to post dated checks. The FDCPA covers yours/debt collectors butts on this. Run a series of checks for 6 months and then try and settle.

Anyone that tries to rip me on this topic is nuts. This is good advice and not all agencies (including NAFS) is out to burn everyone.

Well, Mr Anonymous Manager, it seems the law is stacked against you here. You claim the OP needs to show proof of payment to you, but the Fair Debt Collection Practices Act (FDCPA) disagrees:

809. Validation of debts [15 USC 1692g]

(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing --

(1) the amount of the debt;

(2) the name of the creditor to whom the debt is owed;

(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;

(4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and

(5) a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, UNTIL THE DEBT COLLECTOR obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

(c) The failure of a consumer to dispute the validity of a debt under this section may not be construed by any court as an admission of liability by the consumer.

I guess it's time for you all to go back to school. Please stop violating our consumer rights in the mean time.

Thank you for your understanding, and I hope the OP demands validation ASAP. When none is presented within 30 days, you better delete the file and quit harassing her. If not, you are going to be held liable for a lawsuit in FEDERAL Court for violations of the FDCPA, FCRA, and FACTA.

I hope they nail you all to the wall for deliberatly and maliciously attempting to circumvent the law, hoping that consumers don't know their rights.

Whatever on the "happy ex-employee" thing. You can always pay the people you owe, not the collection agency. The people you owe won't speak to you anymore because they are under contract, but they will take your money if you send it. The collection agency will still get their share of the money. NAFS is usually the 2nd or 3rd agency the debts are PLACED with. So if you paid another collection agency they got the fee, from the date of transfer NAFS gets the fee.

If NAFS was hired by the original owner of the debt then why did we pay off the debt to another collection agency? And by our credit report they(the company we paid) were the third company to have purchased the debt. So maybe you need to go back to collection agency school and learn a few more tricks. And by the way I would rather be immature than someone working for a company trying to commit fraud and screwing people out of money. "Me thinks thou doth protest too much" about a company where one left unhappily. I think your still swimming with the bottomfeeders. So anything you say isn't worth the fake collection notice you mail out.

My moral reasons for leaving NAFS had nothing to do with their business practices, only their management ones. NAFS doesn't buy debts for pennies on the dollar. The debts are placed there by the companies who ORIGINALLY extended the credit to the individual and NAFS gets paid a percentage of the monies collected and the rest is given to the companies who ORIGINALLY extended the credit. The collectors have a base pay and are given a "goal" based upon that payrate. Over and above the goal, they receive commission. As far as debasing the person who is an employee there, they were right on track as to what to do and you just show how juvenile you are. There are plenty of good people working there who are making a decent wage and treating people with respect.

Listen "Anonymous"? Your a loser working for a loser company. First of all I wouldn't be bragging about working there. Second, why not give a fake name like you usually do in all your phone calls? Are you Alicia, or Gerard, or Fernando, or Richard Simmons? I will try and put my response in simple terms so you, the NAF employee can understand it.

As I stated WE NEVER RECEIVED A LETTER FROM YOU BOTTOMFEEDERES. After asking numerous times for confirmation of the debt and being promised a letter would be mailed out immediatly, NOTHING. ( FIRST SIGN OF FRAUD)Maybe you being an employee of NAF and having no brain would pay a debt with no proof that you owe but me being an average person who has commonsense would not. Of course that didn't stop the phone calls. I did my part you did not do yours.

ANd please tell me why these assholes had my unlisted number but could not mail a letter? And why do I need to mail proof that I paid off the debt when you can't mail proof that I owe it? Your an IDIOT.

Let me tell you what I did do though. I told you I was going to contact my attorney general and that I was recording the phone calls and lo and behold you stopped calling!!! I then contacted my attorney general who then proceeded to contact your bogus attorney for your bogus company. Guess what Elmer? The debt wasn't valid. Can you believe that? I was shocked. Your a legit company right? I thought you had valid debts? As stated before "YOUR AN IDIOT"

And please don't claim "your client". NAF owns the debt. You buy debts for pennies on the dollar and try and collect. There is no client. That's your way of putting the blame on someone else.
So before you go running off at the mouth again. Check your facts. And don't tell me to call my rep and talk kindly to them. When your company starts treating me with respect and not committing fraud then I will in turn do the same. Until then get a real job. Stop trying to take honest peoples money. You admit you work for a company like this? So in my book and every one else that has dealt with NAF, YOUR AN IDIOT!!!!

Listen "Anonymous"? Your a loser working for a loser company. First of all I wouldn't be bragging about working there. Second, why not give a fake name like you usually do in all your phone calls? Are you Alicia, or Gerard, or Fernando, or Richard Simmons? I will try and put my response in simple terms so you, the NAF employee can understand it.

As I stated WE NEVER RECEIVED A LETTER FROM YOU BOTTOMFEEDERES. After asking numerous times for confirmation of the debt and being promised a letter would be mailed out immediatly, NOTHING. ( FIRST SIGN OF FRAUD)Maybe you being an employee of NAF and having no brain would pay a debt with no proof that you owe but me being an average person who has commonsense would not. Of course that didn't stop the phone calls. I did my part you did not do yours.

ANd please tell me why these assholes had my unlisted number but could not mail a letter? And why do I need to mail proof that I paid off the debt when you can't mail proof that I owe it? Your an IDIOT.

Let me tell you what I did do though. I told you I was going to contact my attorney general and that I was recording the phone calls and lo and behold you stopped calling!!! I then contacted my attorney general who then proceeded to contact your bogus attorney for your bogus company. Guess what Elmer? The debt wasn't valid. Can you believe that? I was shocked. Your a legit company right? I thought you had valid debts? As stated before "YOUR AN IDIOT"

And please don't claim "your client". NAF owns the debt. You buy debts for pennies on the dollar and try and collect. There is no client. That's your way of putting the blame on someone else.
So before you go running off at the mouth again. Check your facts. And don't tell me to call my rep and talk kindly to them. When your company starts treating me with respect and not committing fraud then I will in turn do the same. Until then get a real job. Stop trying to take honest peoples money. You admit you work for a company like this? So in my book and every one else that has dealt with NAF, YOUR AN IDIOT!!!!

Listen "Anonymous"? Your a loser working for a loser company. First of all I wouldn't be bragging about working there. Second, why not give a fake name like you usually do in all your phone calls? Are you Alicia, or Gerard, or Fernando, or Richard Simmons? I will try and put my response in simple terms so you, the NAF employee can understand it.

As I stated WE NEVER RECEIVED A LETTER FROM YOU BOTTOMFEEDERES. After asking numerous times for confirmation of the debt and being promised a letter would be mailed out immediatly, NOTHING. ( FIRST SIGN OF FRAUD)Maybe you being an employee of NAF and having no brain would pay a debt with no proof that you owe but me being an average person who has commonsense would not. Of course that didn't stop the phone calls. I did my part you did not do yours.

ANd please tell me why these assholes had my unlisted number but could not mail a letter? And why do I need to mail proof that I paid off the debt when you can't mail proof that I owe it? Your an IDIOT.

Let me tell you what I did do though. I told you I was going to contact my attorney general and that I was recording the phone calls and lo and behold you stopped calling!!! I then contacted my attorney general who then proceeded to contact your bogus attorney for your bogus company. Guess what Elmer? The debt wasn't valid. Can you believe that? I was shocked. Your a legit company right? I thought you had valid debts? As stated before "YOUR AN IDIOT"

And please don't claim "your client". NAF owns the debt. You buy debts for pennies on the dollar and try and collect. There is no client. That's your way of putting the blame on someone else.
So before you go running off at the mouth again. Check your facts. And don't tell me to call my rep and talk kindly to them. When your company starts treating me with respect and not committing fraud then I will in turn do the same. Until then get a real job. Stop trying to take honest peoples money. You admit you work for a company like this? So in my book and every one else that has dealt with NAF, YOUR AN IDIOT!!!!

IM SORRY TO INFORM YOU BUT YOU ARE DEAD WRONG! IM AM CURRENTLY A MANAGER AT N.A.F.S. AND HAVE WORKED THERE FOR 5 YEARS.UNDERSTAND THAT THE EMPLOYEE WAS NOT TRYING TO "COMMIT FRAUD" AGAINST YOU.WE GO OFF THE INFORMATION THAT IS GIVEN TO US BY OUR CLIENTS.IT IS POSSIBLE THAT YOU HAD PAID THIS OFF WITH A PRIOR AGENCY IN NOVEMBER AND THAT AGENCY NEVER CANCELLED OUT YOUR ACCOUNT AS A SETTLEMENT.

ALL YOU HAVE TO DO IS FURNISH PROOF AND WE COULD GLADLY GET THIS TAKEN CARE OF. BUT KEEP IM MIND A FEW THINGS COULD HAVE HAPPENED WITH YOU ACCOUNT.... THE CHECK YOU PAID WITH COULD HAVE BOUNCED(I SEE THIS A LOT) THE PAYMENT YOU MADE ON THE SETTLEMENT COULD HAVE BEEN LATE(DUE DATES ARE STRICT AND NOT FLEXIBLE) OR SIMPLY THE OTHER AGENCY NEVER RECIEVED THE PAYMENT. ALL OF THESE ARE POSSIBLE REASONS AND WE WILL NOT BE ABLE TO GET TO THE BOTTOM OF IT UNLESS YOU TALK TO US.

SO CALL BACK AND TALK TO YOUR REP. IN A CIVILIZED MANNER AND THIS CAN BERESOLVED. AND PLEASE DO RESEARCH BEFORE YOU ACUSE A COMPANY OF FRAUD,.

Nancy, One thing I will have to disagree with is the letter. We have lived at this address for 3 years now. We have an unlisted phone number. So please explain to me how they received my phone number but not my address? Impossibe. They received it from another collection agency and like I stated before, "They didn't mail a letter because it would be proof of their fraud". You said so yourself you quit because of "moral reasons". I'm sure they have legit debts(keeps them on the stockmarket) but I bet most of their debts are false.

I used to be the Assistant Director of NAFS, and left for moral reasons. I have a big enough grudge against them to tell you plenty, but as far as internal practices between companies and NAFS, what happened to you is understandable although on receiving end, unfortunate. When accounts get placed with NAFS, a letter does go out to each person to the LAST KNOWN address reported to them by the creditor. They do this without fail.

Because they do not collect on "primary debt," i.e. a recently charged off account, but mostly as the 2nd or 3rd collection agency that debts are placed in, the address is wrong, and the correct address and information to find you is obtained only after ordering your Equifax credit report. The collector does not even get your debt on their computer screen until three days after the letter is mailed. If you paid the debt in November, the account was probably already charged off and sitting and waiting for enough accounts to provide to the collection agency. Thus the collection agency receives 4 month old information even though your account was credited. Every month after collection begin, the creditor supplies the collection agency with a list of people who paid directly to them so the agency gets credit. Because you paid before it got there, you went off their call list after the first month.