Complaint Review: National Claims Services, Inc. - Broadview Illinois
- National Claims Services, Inc. 1225 Gardner Road Broadview, Illinois USA
- Phone: 800-325-6889
- Web: www.ncsclaims.com
- Category: Moving Companies
National Claims Services, Inc. part of National Van Lines Only offers 50% of damages, refuses to communicate why claims are denied Broadview Illinois
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After moving to Europe, National Claims Services, INC - a part of National Van Lines - was selected to administer our claim for damages caused by our moving company. After submitting a detailed review, Deanna Munizza, claims adjustor, offered us less than 25% of the damages. After many phone calls and emails, she was able to offer about 50% of the damages, even though their contract requires them to pay 100% of damages, or to repair/replace the items themselves.
Their responses were as if they never read the details about our claim, and they refused to give a reason for rejecting portions of our claim. When asking for a reason for denials, Kevin Spealman, Vice President & General Manager, wrote: "do not keep emailing this office".
If possible, avoid this company. I understand that they are trying to save the moving company money, but they refuse to communicate and unethically deny documented and reasonable claims.
This report was posted on Ripoff Report on 12/02/2014 06:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-claims-services-inc/broadview-illinois-60155/national-claims-services-inc-part-of-national-van-lines-only-offers-50-of-damages-ref-1192460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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