Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #76410

Complaint Review: National Magazine Exchange - Clearwater Florida

  • Submitted:
  • Updated:
  • Reported By: Woodridge Illinois
  • Author Not Confirmed What's this?
  • Why?
  • National Magazine Exchange 16120 US 19 North, P.O. 9084 Clearwater, Florida U.S.A.

National Magazine Exchange ripoff artist that were turned into Attorney's lawsuit Clearwater Florida

*UPDATE Employee: Ripoff artists???? EVERY sale is recorded ...

*UPDATE EX-employee responds: National Magazine Exchange ripoff artist?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been receiving magazines from National Magazine Exchange for a year, completely unwanted. I read the rebuttal from the N.M.E. employee, and he is correct that I would not have been in this situation if I had not called in response to the second notice regarding my $1,000,000.00 (that's a Million!) sweepstakes ID number. Yeah, I wanted to win Money. Shock. But, once I received the magazines and no other letters regarding this Great sweepstakes, I called the Customer Service number.

The CS Rep was very helpful, sent me to Tom, the A/P Manager to cancel my order. Tom even sent a letter three days later, stating "that in reference to my recent request, the balance on my account is $0.00." and "if THEY could be of further assistance to me regarding this matter, please feel free to write them at the address listed on the letter".

10 months later, I receive a letter from N.M.E. stating that 'You could "strike it rich" as the million dollar winner!', attached to a order for the magazines I cancelled in January and a bill stating, 'Thank you for your INITIAL payment of $67.08 and You have 3 remaining payments of $67.08, THEN your account will be paid in full.'

I totally ignored it BECAUSE I have already cancelled it. Well, a month later I received a Past Due Notice from the Director of Collections that they MUST receive a check for the installment payment of $67.08, or the remaining balance of $268.32, by 12/13/03 or my account would go into their delinquent file.

I was angry. I felt that if I received hard copy of a cancellation, it should stay Cancelled! Oh, by the way, I am a Senior Collections Specialist for one of the Largest Soft drink Companies in the World. So putting me on Collections, will get you hunted. I called N.M.E., spoke to Michelle, A/P Manager (what happened to Tom??) she "cancelled" the order and said she would send a confirmation letter to this fact. That was 12/08/03 and still no letter.

I turned in this great company into the Better Business Bureau of West Florida and added my complaint to the law suit handled by Hoyer, Newcomer & Smiljanich. The attorney's website is set up to take all complaints regarding N.M.E. (www.jameshoyer.com)
Good Luck to anyone being hustled by this company. This will be the hardest collection case I have ever fought....but I will win.

Simone
Woodridge (Chicago), Illinois
U.S.A.

This report was posted on Ripoff Report on 01/04/2004 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-magazine-exchange/clearwater-florida-33758-9084/national-magazine-exchange-ripoff-artist-that-were-turned-into-attorneys-lawsuit-clearwat-76410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Ripoff artists???? EVERY sale is recorded ...

AUTHOR: Stephanie - (U.S.A.)

POSTED: Monday, August 23, 2004

I have worked for National Magazine Exchange for 19 months. I started out as a SSA, then went to One Switch, the on to One Switch Verifier, and finally to Subscription Sales Verification.

In every dept. EVERY sale is recorded and gone over to ensure that we have recieved a "yes" or "okay" response to this question........ "So _______ with your permission, we will process your magazine order, which you have authorized us to bill through your credit card, okay?" I can not go any further without you doing two things, telling me your credit card number and saying yes to that question.

As for cancelling your order, in a company the size of ours mistakes are bound to happen, I am sorry if you had a bad experience.

Respond to this report!
What's this?

#1 UPDATE EX-employee responds

National Magazine Exchange ripoff artist?

AUTHOR: Osei - (U.S.A.)

POSTED: Friday, August 20, 2004

I'm really sorry that you had so much trouble with the National magazine Exchange. I worked there for a while in both a sweepstakes entry person as well as a supervisor.

Of course you would not have been in the situation if you hadn't called. However, you were told that there was no purchase or payment required to be in the sweepstakes, which means that just by calling in and giving your ID number, you were entered in the sweepstakes.

also, if you don't say that you don't want to be contacted in the future, you'll be contacted again with the next sweepstakes. national magazine exchange is no different than publix supermarkets and online newsletters and every other big company tht buys and sells lists of names, addresses, and phone numbers unless you request to not have your information released. every single company in the world does this.

there's so much more, but trust me, unless the rep who actually spoke to you made a grievous error or deliberately lied to you (there are some horrendous employees, just like anywhere) then the company is not a scam. it is not a ripoff. After working there and doing a darn good job and knowing exactly how the process works......... national magazine exchange is very reputable and a good company to get magazine subscriptions. i am considering purchasing subscriptions for friends as gifts and i wouldn't go through anybody BUT tha national magazine exchange.

if you want more information, we can somehow arrange to talk and I can give you a lot more 'insider' information, but for now, know that the company is a good one, and i'm sorry that you're having so much trouble.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now