National Moving Group NMG TOTAL NIGHTMARE COMPANY BOCA RATON Nationwide

We contacted this company for a move from southern Il to Northern Tenn. I spoke to Tom a few times before we decided to go with them. I explained I need my stuff picked up on 11/7/15 and delivered 2 1/2 hours away. After they took our deposit of $600.00, they explained we would have to have 2 Cashiers Checks made out, 1 for when they loaded for $500.00  and one for $500.00  when they unloaded.

They promised we would have 4-5 men come, pack up our stuff, wrap furniture, take apart furniture and then when deliverd, unwrap furniture, unpack and put furniture together. Well...only TWO dirty men in a dirty old truck showed up. Up until the day of the move, we did not know if and when they were even coming? I have records of 57 phone calls in 5 days. Names, times and conversations. They give you BS stories, don't return your calls. It was a nightmare!After 2 days of screming and yelling to find out when they were coming, they send a totally different trucking company than the one we had the cashiers checks made out too!

They were NOT going to take my stuff...luckly they were nice enough to contact the trucking company the checks were made out too and they agreeed to pay this company. They did not have to pack my stuff, wrap my furniture or take it apart or put it together. It got to the point the coward men from National Moving would not even take my calls. The poor girl who answered the phone each time had to listen to me each time i insisted on speaking to someone. Had to hold for 15-20 minutes before they knew I wasn't going away. 

We called them 2 weeks before the move to let them know they forgot to put the King size bedroom set in the contract, they said no problem..they would update in their system Guess what? Never did. The trucking companies charge you .60 cents for every pound your over?? And..they want payment before they unload. Gee...wonder how many times that happens?? I am making it my project over the next year to make sure this company does not do this to anymore people.