National Pen pens.com Did not honor credit from previous order and were rude. Shelbyville Tennessee

There are other vendors and I would strongly recommend using them. Here are the reasons:

They bill by the invoice you receive with your shipment. Without it add 3 minutes to the call time.

The products are run of the mill and just like everyone else's.

Customer service is slow and not very knowledgeable. They will have a hard time understanding you so get ready to explain a couple times. I have a $50 voucher that I can't use because they don't know what I am talking about. The voucher was sent by mail with no distinguishing codes and looks very unprofessional. Just give me a credit or take the voucher, now you have lost me as a customer.