Nationwide Van Lines Ripoff Total Liars Don't Believe a Word They Say Even Their Names Hollywood Florida

To all those that have responded to this and the other rip off reports about Nationwide, I would like to extend this thank you.

I was doing some research online about nationwide movers and needless to say this site came up as well. After doing some reading I am clearly going to avoid getting any estimate from this company. I have a large home and I am moving to the west coast and am glad to see that my money will not be going to further this companies scams.

Thanks again to you all.

To all those that have responded to this and the other rip off reports about Nationwide, I would like to extend this thank you.

I was doing some research online about nationwide movers and needless to say this site came up as well. After doing some reading I am clearly going to avoid getting any estimate from this company. I have a large home and I am moving to the west coast and am glad to see that my money will not be going to further this companies scams.

Thanks again to you all.

To all those that have responded to this and the other rip off reports about Nationwide, I would like to extend this thank you.

I was doing some research online about nationwide movers and needless to say this site came up as well. After doing some reading I am clearly going to avoid getting any estimate from this company. I have a large home and I am moving to the west coast and am glad to see that my money will not be going to further this companies scams.

Thanks again to you all.

To all those that have responded to this and the other rip off reports about Nationwide, I would like to extend this thank you.

I was doing some research online about nationwide movers and needless to say this site came up as well. After doing some reading I am clearly going to avoid getting any estimate from this company. I have a large home and I am moving to the west coast and am glad to see that my money will not be going to further this companies scams.

Thanks again to you all.

Ernesto, you have hit the nail on the head. Notice that Orit has been asked several times for her company's DOT number and address, but she has not given it. Several authors here, you included, have found that information anyway. They are indeed the same company. If you click on this link to the Florida Corporations Information Search page,

http://www.sunbiz.org/corpweb/inquiry/corinam.html

and input their name, you see that they are at the same address, with the same officers. These scam companies often change names, addresses, and even apply for new licenses under the slight name variations, all in an effort to escape both govenment officials, their aquired bad records, and even their phone bills and office rent. You can see that Nationwide Van Lines was incorporated in June of 2001, and the NVL Brokers company was incorporated in October of 2003.

Look at their SafeStat information, by clicking on the link in the upper-right hand portion of this page:

http://www.safersys.org/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=976593

Perhaps this might give an indication of why there are 12 complaints in three years. 2 drivers have gotten 7 moving violations in three years, including two for posession/use of drugs, and one for drunk driving, plus several speeding tickets.

Plus, their driver inspections show numerous violations for no records, or falsified records, and four violations for not being licensed to drive the trucks that they were in. All of these statistics are from the last three years.

And this is interesting because the company is just shy of being in business for three years. That's quite a record to amass! Add to these government violations the 12 complaints written here, plus many others on other websites, and there's not really a lot Orit can say to recover Nationwide Van Lines reputation.

Dear O-

In your rebuttal, you had asked "do you have an idea how many people we are moving every month????" then comment that "You are talking here 12 complaints in 3 years". Since your website and the BBB do not state that information, can you tell us how many moves a month your company actually performs, and how many of those are brokered out? In other words, approximately how many moves a month are performed using your own vehicles, drivers, and employees, how many are long distance, how many are out of state, and how many does your company broker? Only then can we judge if 12 complaints in 3 years is a high number.

On www.safersys.org, using your DOT to search, has your company down as having two drivers and two power units. It is interesting to note that if you search this web site for rip off reports for large reputable moving services, you get very few if any reports. For example, I find no reports for Graebel with dozens of vehicles and drivers and in operation for years. Another examples, McDonald's restaurant has less than 40 reports and we all know the hundreds of stores and hundred of thousands of customers a month (if not more) are service by McDonald's.

It seems like your small company (or two, if you choose to say that Nationwide Van Lines and Nationwide Van Lines Brokers are not the same) has alot of complaints.

I'm belittling you? Just think of how you're belittling your customers when you tell the world that they were wrong, and your company did nothing wrong.

Yes there are 12 complaints here. Even for a company that does as many moves as you say, that's a lot on just one complaint website. I can think of 5 other moving complaint sites, how many would they add to the total? And it's funny that United Van Lines, probably the biggest mover of them all, which drives almost 190 million miles each year (meaning MANY more customers than you) has only 6 complaints here! You can't compare number of moves to number of complaints, it doesn't add up.

Go ahead, though, you just tell us that each of those 2 customers did something wrong on their end, and you have a halo over your head. For each complaint that gets added, I'll be sure to post the entire list. You are d**n right that I got scammed and have turned into a consumer advocate. The laws don't protect the customers, someone has to!

I'm belittling you? Just think of how you're belittling your customers when you tell the world that they were wrong, and your company did nothing wrong.

Yes there are 12 complaints here. Even for a company that does as many moves as you say, that's a lot on just one complaint website. I can think of 5 other moving complaint sites, how many would they add to the total? And it's funny that United Van Lines, probably the biggest mover of them all, which drives almost 190 million miles each year (meaning MANY more customers than you) has only 6 complaints here! You can't compare number of moves to number of complaints, it doesn't add up.

Go ahead, though, you just tell us that each of those 2 customers did something wrong on their end, and you have a halo over your head. For each complaint that gets added, I'll be sure to post the entire list. You are d**n right that I got scammed and have turned into a consumer advocate. The laws don't protect the customers, someone has to!

I'm belittling you? Just think of how you're belittling your customers when you tell the world that they were wrong, and your company did nothing wrong.

Yes there are 12 complaints here. Even for a company that does as many moves as you say, that's a lot on just one complaint website. I can think of 5 other moving complaint sites, how many would they add to the total? And it's funny that United Van Lines, probably the biggest mover of them all, which drives almost 190 million miles each year (meaning MANY more customers than you) has only 6 complaints here! You can't compare number of moves to number of complaints, it doesn't add up.

Go ahead, though, you just tell us that each of those 2 customers did something wrong on their end, and you have a halo over your head. For each complaint that gets added, I'll be sure to post the entire list. You are d**n right that I got scammed and have turned into a consumer advocate. The laws don't protect the customers, someone has to!

I'm belittling you? Just think of how you're belittling your customers when you tell the world that they were wrong, and your company did nothing wrong.

Yes there are 12 complaints here. Even for a company that does as many moves as you say, that's a lot on just one complaint website. I can think of 5 other moving complaint sites, how many would they add to the total? And it's funny that United Van Lines, probably the biggest mover of them all, which drives almost 190 million miles each year (meaning MANY more customers than you) has only 6 complaints here! You can't compare number of moves to number of complaints, it doesn't add up.

Go ahead, though, you just tell us that each of those 2 customers did something wrong on their end, and you have a halo over your head. For each complaint that gets added, I'll be sure to post the entire list. You are d**n right that I got scammed and have turned into a consumer advocate. The laws don't protect the customers, someone has to!

Hi Again,

I was reading your response to the poster. You say that almost 48 hours before the move your company knew that the truck had problems? You claim to be a large company that moves many people... how can you not arrange something convenient for the customer in almost 48 hours?

You also did not deny the posters claim that there was one man arriving at 11:00 PM on the night of the move.

Once again professionalism is being called into question. If you are aware of a problem, why don't you remedy it with the customer and then both of you can post here about how things happen, but it is your company's policy to make right those things that go wrong.

Instead... everyone is wrong. Yes, only 12. 12 that took the time to post. Are there others that would post if they knew about this site?

The effort you spend to tell everyone how wrong the upset customers are doesn't look good to those the search the web for a mover and find these posts.

Most people are understanding and if they saw a good faith effort to work with a person having an issue they would be willing to give that company a try. But, from what I have read, all the people with issues are wrong.

As a customer service person you should know that customers get upset and enraged when they feel like they have been treated unfairly. Especially if they are dealing with someone that refuses to acknowledge any of their issues.

I look forward to seeing more of your reponses on this site!

"O" is a very good thing to name yourself. All people should be free to choose their own names.

Sharon,
Your sarcasm is not appreciated at all.
These days I want to be called O, it is a free country, isn't it? it has nothing to do with me being afraid, I did nothing wrong.

And even though Nationwide has 12 complains on this website - do you have an idea how many people we are moving every month???? You are talking here 12 complaints in 3 years. No business has 100% satisfaction guaranteed. few complains on this website do not make us monsters and scammers as you refer to us. People always complained and will always complain. This is the human nature.

And may be you are a victim of a moving company and now being an advocate for all the moving companies victims, but this website was created for both of us, and when I do reply by telling my side of the story do not try to belittle me. There are always two sides to the coin.

Because you know as well as I do that nobody ever offered my $100 for nobody showing up when they were supposed to, and I truly find it amusing that you continue to claim that I turned "Target Movers" away. WHY WOULD I DO THAT?? I was totally panicked the whole day because the new owners were moving in the next morning. I would have stayed up all night to get my things packed up. And I have witnesses who were with me when the ONE guy showed up in a rented Penske truck at 11pm, told me he wasn't going to move me (maybe my things weren't worth stealing...). I asked him why he drove all the way over here to tell me this, I ask for a phone number to get a hold of SOMEONE WHO COULD TELL ME WHAT WAS GOING ON, he says it's in the truck, then DROVE AWAY NEVER TO BE SEEN AGAIN. I have witnesses, Orit, and I now have a lawyer.

Hey Everyone,

I hope that this rebuttal find each and every one of you in good spirit and health.

This rip off report, along with the ridiculous rebuttal immediately following it, is just your typical my word against yours... and in most cases, I find it necessary to side with the consumer.

Any moving company, that wishes to consider itself a professional moving company, should have a back up plan for such cases. There is absolutely nada excuse, for this to have happened in the first place.

When I say back up plan, I mean if there was no way for this company to be at the clients home by a reasonable time as scheduled, it was their responsibility to make sure that someone else could've. There's no excuse to ever leave someone hanging, under any circumstances.

This moving company should've dispatched another moving company far before 3:00 P.M., which also should have arrived no later than 5:00 P.M. or 6:00 P.M., at the very latest. 11:00 P.M is a little extreme, don't you think?

How many people, do you suppose, would be willing to move at 11:00 P.M.? As if 7:00 P.M., 8:00 P.M. or even 9:00 P.M. wasn't bad enough, especially if someone had been hoping to have completed their move by early evening.

So unless it's common practice, for this moving company to actually conduct moves so late at night, I do believe, that the driver was willing to drive out to the clients home just to play games.

Until next time, take care cause I care, Aloha from Hawaii and God Bless each and every one of you.

P.S. 11:00 P.M.? Gee Orin, you need to furnish a better "different story" then the one you've provided.

Afraid to input your whole name?

(check out this list of 12 other complaints here about Nationwide Van Lines, complete with more rebuttals from Orit)

http://www.badbusinessbureau.com/results.asp?q1=ALL&q5=nationwide+van+lines&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0

I love that scammers reply to individual stories with "the customer was wrong, it couldn't have possibly been our mistake", forgetting that there are many similar stories out there from other scammed customers (12 on this site alone, never mind the other complaint sites!)

Orit, you know your company is blacklisted for doing just such a thing to hundreds, if not thousands of customers. And sadly, we both know that more will follow in their footsteps.

I hope that more customers will research the companies that they trust with their life's belongings! But sooner or later, Orit, one of those customers will be the feds...

Almost 48 hours before Nationwide's pick up of Kim's belongings, our dispatcher contacted her to let het know that we had a mechanical problem with the truck and it is being serviced at a repair shop (repair receipts can be provided upon request)and there is a chance of a delay.But he did mention that we can pick her up the next day and would be more than happy compensate hetr $100 for the delay. She said she has to be out of the house ASAP,so our dispatcher offered Kim to look for an alternative company. She had agreed to go with another company and so we sent "Target Moving"

They arrived late at night for this job only to find out that Kim did not want to use them for unknown reason and so they left emptyhanded.
Do you think they would drive to her few hours to play games?

Now Kim blames Nationwide for not picking her up, after she had agreed to use another company. and she claims we lied to her, screemed at her - this is BOGUS. Nobody here at Nationwide screemed at her. The fact and the matter is that she was upset with the whole situation and what is easier than blaming Nationwide for this mishap and picture our employees as monsters?