Complaint Review: Natural Source Store - South Beach Smile Trial
Natural Source Store - South Beach Smile Trial South Beach Brite SCAM, SCAM, SCAM, Horrible Service, Unproffessional davie, Florida
I purchased the south beach brite "free" trial only paying for shipping which was around 2 dollars.
Right after purchasing, someone called me, whom I figured was the company who received my order. The woman asked me if I wanted to purchase this and purchase that, and I said NO! "I do not want anything else from you guys, please take my name off of that, so I don't get charged for anything extra..I just want the free trial" She kept pushing and pushing so I said, No, and hung up on her.
I received one free trial Whitening brush. That's it.
I later got billed for 78.95 for who even knows what. It said that Natural Source Store had billed me. This was the FIRST I had even heard of the company. Nothing on the website said anything about contacting them to cancell the trial, nor did the lady say I needed to call another number to cancell.
I called and got on the phone with this rude, unproffessional twerp who denied me a manager. He said "There is nothing we can do for your mistake of not reading the fine print!" When I asked to speak to a manager, he said.."Why? No, I don't think so. They will not help you." I ended up getting very upset, cursed at me and cried on the phone because I was so frustrated. I've never been treated SO BADLY from a company.
I tried a different number, left my number and another man called me back and said It was my fualt for not reading the terms. Even though I told the person that called me that I didn't want ANYTHING else, and to take my name off right then and there, because I didn't want any other charges. She said okay, kept pushing for me to purhase other things. I never even heard of Natural Source Store until they billed me for a puny little whitening tube that I used for 5 days.
For as many complaints as I see on this company...I see I won't be getting refunded.
If there is some sort of rally against this company...please contact me. I would like to go down and strangle them all....even being 5 months pregnant!
What a poor excuse for a company. I hope they sleep good at night knowing they rip innocent people off.
This report was posted on Ripoff Report on 01/07/2010 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/natural-source-store-south-beach-smile-trial/davie-florida-/natural-source-store-south-beach-smile-trial-south-beach-brite-scam-scam-scam-horribl-551105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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