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Report: #315718

Complaint Review: Naxpmedia.com - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Bay City Texas
  • Author Confirmed What's this?
  • Why?
  • Naxpmedia.com PO Box 025250 Miami, Florida U.S.A.

Naxpmedia.com AKA Naxpmedia.net AKA Classictvcollectors.com Theives stole my money and lie constantly about returning it. Miami Florida

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I ordered 3 DVDs on 1/06/08 and my card was charged at that time.

Received UPS tracking number on 1/08/08. Ups site said
" Billing information has been sent to UPS".

On 1/23/08 I e-mailed them with my suspicions of a fraud site. They replied with supplier and shipping problems. I agreed to give them more time.

On 2/08/08 I clicked on their embedded web link in my original "order confirmation" e-mail and it went to http://www.classictvcollectors.com
I e-mailed them demanding a refund.

On 2/13/08 they replied by e-mail agreeing to refund my money.

On 2/19/08 I had not received my refund and e-mailed them. no reply.

Again on 2/21/08 I e-mailed them.

On 2/22/08 I received this reply:
"We have already filed a refun with our banc for you. They will refund you , but we do not know as to how long it takes. some people take weeks others it takes months. I am sorry that there is nothing else I can do for you.
Jennifer Holdings"

On 2/22/08 I e-mailed this reply:
"Bull!! It does not take weeks or months.
I demand you return the money you stole from me 2 months ago."

I have filed a complaint with the Florida Attorney General and the Florida Better Business Bureau.

Their phone system was never operational.
Their online chat was not available when I was online.
Their embedded web link in my original e-mail now goes back to naxpmedia.net

1 Delivery speed? Non-existent
2 Customer service? Worthless
3 Overall satisfaction? 0

Mac
Bay City, Texas
U.S.A.

This report was posted on Ripoff Report on 03/07/2008 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/naxpmediacom/miami-florida-33102-5250/naxpmediacom-aka-naxpmedianet-aka-classictvcollectorscom-theives-stole-my-money-and-lie-315718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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