Report: #1038813

Complaint Review: Neobits

  • Submitted: Thu, March 28, 2013
  • Updated: Thu, March 28, 2013
  • Reported By: k craig — loveland Colorado
  • Neobits
    506 w olive suite 315 sunnyvale, ca 94086
    Internet
    United States of America

Neobits Refuses returns for unopened box within 19 business day Internet

Show customers why they should trust your business over your competitors...

The customer service is non-existant!  I ordered a router which turned out to not work for my application and they would not even think about accepting a return, even though the box is completely unopened!  I have had the unit for 19 business days, and this is outside of the policy so I'm completely out of luck.  Really?  For non-perishable, technical products in a business to business environment?  I called and they would not even have a conversation, just kept repeating that it is outside of policy, very sorry.  Never Again!
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This report was posted on Ripoff Report on 03/28/2013 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/neobits/internet/neobits-refuses-returns-for-unopened-box-within-19-business-day-internet-1038813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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