• Report: #1038813
Complaint Review:


  • Submitted: Thu, March 28, 2013
  • Updated: Thu, March 28, 2013

  • Reported By: k craig — loveland Colorado
506 w olive suite 315 sunnyvale, ca 94086 Internet United States of America

Neobits Refuses returns for unopened box within 19 business day Internet

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The customer service is non-existant!  I ordered a router which turned out to not work for my application and they would not even think about accepting a return, even though the box is completely unopened!  I have had the unit for 19 business days, and this is outside of the policy so I'm completely out of luck.  Really?  For non-perishable, technical products in a business to business environment?  I called and they would not even have a conversation, just kept repeating that it is outside of policy, very sorry.  Never Again!

This report was posted on Ripoff Report on 03/28/2013 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/neobits/internet/neobits-refuses-returns-for-unopened-box-within-19-business-day-internet-1038813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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