neoconsol.com ModChipStore.com took money from my credit card but did not deliver goods. do not respond to emails, Internet

ordered card over internet from modchipstore.com

they took my money but did not deliver and are not answering emails

details as follows:

Your Credit Card Statement Will Show Our Charge Under * NeoConsole * - and NOT ModChipStore.com - Please make note of this important information!
*********************************************
Dear jeff!
Your order has been successfully processed.
Order id:       #182795
Order date:     09.08.2010 10:42
Thank you for your order.  Your order has now been processed / charged.  Once your order has been packaged and picked up from our shipping warehouse you shall receive an email update with the status of COMPLETE ... Which simply means that the order has been SHIPPED out to you.
*********************************************
PLEASE NOTE that your credit card statement
will show a charge from * NeoConsole * - and NOT ModChipStore.com  *********************************************

Thank you for your business from  ** NeoConsole ** and ModChipStore.com!
Transaction Date        08/09/2010 23:08:00 EDT
Transaction Reference Number [TxRefNum]         4C60C28FFBBCC1BAE9FE55A9DBE05257D90254A7
=========================================
Your Credit Card Statement Will Show Our Charge Under ** NeoConsole.com ** NeoConsole.com is our parent company. Your credit card statement will show our charge under NeoConsole.com.  Please make note of this important information.

Thank you for your business!
 Products ordered:
-----------------
SKU:        R4DS-2GB
Product:    R4 DS 2GB - Combo
Quantity:   1
Item price: $ 29.90
Total:
-------
Payment method:  Credit Card (manual processing)
Delivery:        USPS Airmail Parcel
Subtotal:        $ 29.90
Discount:        $ 0.00
Coupon saving:   $ 0.00 ()
Shipping cost:   $ 12.95
Tax:             $ 0.00
Total:           $ 42.85

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Thank you for shopping with us. Please come back and visit us soon and don't forget to mention us to your friends.
Once your order is received please go see the Product information for installation directions.
URL:   http://www.ModChipStore.com
** IMPORTANT** Your Card Statement Will Show Your Purchase from us under IComBuy - and NOT ModChipStore.com!   Please make note of this important information!
Important: Airmail shipping can take up to 15 business days to arrive for customer within North America (USA, Canada, Mexico) and up to 21 BUSINESS Days to arrive for customer in the U.K. And Most Of Europe.  Airmail shipping DOES NOT have a tracking number but does include INSURANCE against LOSS or Theft and Delivery Confirmation.
HELP: http://www.modchipstore.com/support/
E-MAIL: billing@modchipstore.com