Complaint Review: netnutri.com
netnutri.com Terrible customer service, untimely emails, sporadic updates, order consistently on back order when website says ''in-stock for immediate shipping'' West New York, New Jersey
Then, I get an email that said it was on back order and will ship out in a week. Okay ,no problem. I checked in another week, still nothing. Again, I receive an email saying it was on back order,but will be shipped within 1 week. We're now on the 2nd week of February.
The final straw came,when I replied to one of the emails inquiring about my order. I waited and waited for a week. Now it's the 3rd week of February!
Finally, I took it up with Paypal (because I used my Paypal debit for the order). I made a complaint and was given a charge back. I tried to order the the cream again on March 6th ,since it stated on their site that it was available immediately. I decided to take a chance. I called the company to see the status of the order. [continued below]....
This report was posted on Ripoff Report on 03/08/2013 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netnutricom/west-new-york-new-jersey-07093/netnutricom-terrible-customer-service-untimely-emails-sporadic-updates-order-consiste-1025699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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