Report: #1348142

Complaint Review: Netspend

  • Submitted: Fri, January 06, 2017
  • Updated: Fri, January 06, 2017
  • Reported By: Kenneth — Bronx New York USA
  • Netspend

    Nationwide
    USA

Netspend I received an Social Security deposit of 735.00 in March of 2016, but then was waylaid for several months, at which time Netspend somehow switch my account info. with someone else's account. I was told that myPin number, which accessed the account, was UNDER SOMEONE ELSE'S NAME...? This information was followed by the fact that when I had given them the specifics regarding my identity, they said I did have an account. However, I owed them: 9. (+) dollars. When I called to complain and ask that the matter be corrected, I received no help. Netspend (Nationwide) Nationwide

*UPDATE Employee: NetSpend

Show customers why they should trust your business over your competitors...

In March 2016, the Social Security Administration forwarded a Direct Deposit of 735.00 to Netspend subsequent to my being waylaid for several months. Once I was able to visit the SSA office I was informed of the deposit and when I contacted Netspend, they told me that the Pin # I used to gain access to the account, was not under my name. And, when I did give them my name so to verify who I am, they were able to pull up an account under my name where it indicated that I owed them 9.(+) dollars. They did nothing to correct the matter. I'd really like to begin or be part of a Class Action Lawsuit against Netspend. 

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This report was posted on Ripoff Report on 01/06/2017 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netspend/nationwide/netspend-i-received-an-social-security-deposit-of-73500-in-march-of-2016-but-then-was-w-1348142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - (USA)

We regret to hear of the problems you have experienced with your direct deposit.  We would appreciate the opportunity to assist you and request that you email us at social@netspend.com.  We will get back to you as soon as possible.  

 

Thank you,

 

Netspend

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