NetWinner L.L.C. President/owner: S. Allen Dean, Defrauded by S. Allen Dean/NetWinner L.L.C. Charlotte North Carolina

I have been a member of NetWinner for over a year and a half. I have sat through HOURS of endless advertising while I played NetWinner's games, Banko and Money Wheel. This is certainly NOT a free play site by any stretch of the imagination, because the players are subjected to the same ads playing over and over while we play.

Approximately five months ago, I decided to redeem 50,000 of my points towards an Ecount debit card, worth $50USD I waited the four to six weeks (NetWinner's time frame) for that debit card to arrive, yet it never did. One month ago I had enough points to cash in for a $100USD value Ecount debit card (100,000 points). I wrote to NetWinner to ask if I can cash in for another debit card, as I was still waiting for the first $50USD debit card. I received a response to my email which stated that I could indeed redeem my points again, and would receive both the $50USD and the $100USD. These are reloadable debit cards, hence my concern about cashing in again, having not yet received the first one.

On May 12, 2008, I received an email from S. Allen Dean/NetWinner stating that he would NOT be honoring any prizes that had previously been cashed out. He was 'generously' giving all of his players all of their points back in double, for every prize that had been previously been redeemed. So, he gave me 300,000 points back, which I may now use towards entries in a raffle type drawing for a 'chance' at small prizes, with NO guarantee of winning.

I had already won $150.00USD in Ecount debit cards, and I CERTAINLY did not want my points back, even in double! I want my $150.00! Actually, I HAD 200,000 points...enough for $200.00USD worth of Ecount debit cards, but had not cashed in for the last $50.00USD. So, in truth, NetWinner owes me $200.00USD.

Mr. Dean is committing FRAUD. He has violated his own terms of service. If he wanted to alter his terms of service, he should have, at the very least, honored all of the prizes which had already been cashed out BEFORE he sent the mass email to all of his members, telling us that we would receive NOTHING for all of the hours we spent on his game site.

Thank you for your help in shutting down this site.

Michelle
Albuquerque, New Mexico
U.S.A.