ED Magedson – Founder
Netzero Internet ServicesInternet United States of America
Below is a response I got when asking why my account was still being charged $7.94 a month.
(Please accept our apologies for any inconvenience caused.
Our records indicate that you have called on May 02, 2009 to cancel your account but were offered charged at $4.95 per month with one free month of service. Hence, your account is still signed up for the Norton Internet Security Online service.)
Why would I want Norton if I canceled my internet? Which I never agreed to, plus at $4.95 why charge me 7.94. Now I owe the bank $64 for bank charges from a account I hardly use anymore. They paid the one that put me in the negitive by 33 cents for a $30 charge, then returned the next one but still charged me another $30.
Anyone have a solution?
This report was posted on Ripoff Report on 04/27/2010 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero-internet-services/internet/netzero-internet-services-fraudulent-charges-internet-597384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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