Report: #192622

Complaint Review: NetZero Voice

  • Submitted: Sun, May 21, 2006
  • Updated: Sun, May 21, 2006
  • Reported By: Salt Lake City Utah
  • NetZero Voice
    netzerovoice.com
    Internet
    U.S.A.

NetZero Voice 100 plan is a ripoff with fraudulent billing Internet

Show customers why they should trust your business over your competitors...

I signed up for the NetZero Voice 100 plan after their initial free trial period. The voice quality of this VOIP company is very good. And as per this plan I was supposed to get 100 minutes of free outgoing calls to US phone numbers and unlimited free incoming calls. To my surprise these people started charging me for incoming calls also. I didnt exceed the 100 min. limit for outgoing calls but I am getting charged for every incoming and outgoing call.

I called up their customer service to complain against this and it was the worst part. They have their call center somewhere in INDIA and the customer service guys were not even able to understand my problem. I just asked them to rectify my account so that I am not charged for incoming calls and I get the full 100 minutes of outgoing calls as per the plan. Till now nothing has been done and I continue to get charged for the incoming calls.

Ravi Kiran
Salt Lake City, Utah
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/21/2006 09:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero-voice/internet/netzero-voice-100-plan-is-a-ripoff-with-fraudulent-billing-internet-192622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.