• Report: #996063
Complaint Review:


  • Submitted: Sun, January 13, 2013
  • Updated: Sun, January 13, 2013

  • Reported By: Johnrosie — Oakland Park Florida United States of America
29011 Commerce Center Drive Valencia, California United States of America

NetZero2911 NetZero Took My Money Valencia, California

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To Whom Ever, NetZero is a Ripoff.  I will make this short and to the point.  I used all the allotted data in 3 days.  I downloaded 2 movies from Netfix and surfed the interned for a few hours. 

I was on the second highest plan.  However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data. 

I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.

NetZero is trying to tell me "No Refunds."  Not even after 3 days of use.  I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.   

One last thing, take my advice, stay clear of NetZero.  You will be better off.

This report was posted on Ripoff Report on 01/13/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero2911/valencia-california-91355/netzero2911-netzero-took-my-money-valencia-california-996063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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