Report: #996063

Complaint Review: NetZero2911

  • Submitted: Sun, January 13, 2013
  • Updated: Sun, January 13, 2013
  • Reported By: Johnrosie — Oakland Park Florida United States of America
  • NetZero2911
    29011 Commerce Center Drive
    Valencia, California
    United States of America

NetZero2911 NetZero Took My Money Valencia, California

Show customers why they should trust your business over your competitors...

To Whom Ever, NetZero is a Ripoff.  I will make this short and to the point.  I used all the allotted data in 3 days.  I downloaded 2 movies from Netfix and surfed the interned for a few hours. 

I was on the second highest plan.  However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data. 

I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.

NetZero is trying to tell me "No Refunds."  Not even after 3 days of use.  I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.   

One last thing, take my advice, stay clear of NetZero.  You will be better off.
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