Report: #553182

Complaint Review: technical support

  • Submitted: Tue, January 12, 2010
  • Updated: Tue, January 12, 2010
  • Reported By: sheila — howe Texas United States of America
  • technical support

    United States of America technical support taken money out of my credit card account 3 times in one day, Internet

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i signed up for netzero was having problems with the cd not letting me get on the internet at all times .

was able to for about 4 days. called netzero told them my problem they swithced me to get help/ they talked me through how to get on netzero.

had to try twice. i am not smart when it come to computers.

i signed up for internet service with netzero.

i recieved mycredit card bill they charged me 46.80 on 12/14/09

then again  was charged 13.65. understand this charge its for internet.

then another charge 7.97 on 12/12/09.

i dont understand why i was charged an extra 54.77 for them helping me to use there cd to get signed in. i would like my money put back please. you are suppose to get free live help .

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This report was posted on Ripoff Report on 01/12/2010 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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