• Report: #553182
Complaint Review:

netzero.com technical support

  • Submitted: Tue, January 12, 2010
  • Updated: Tue, January 12, 2010

  • Reported By: sheila — howe Texas United States of America
netzero.com technical support
Internet United States of America

netzero.com technical support taken money out of my credit card account 3 times in one day, Internet

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i signed up for netzero was having problems with the cd not letting me get on the internet at all times .

was able to for about 4 days. called netzero told them my problem they swithced me to get help/ they talked me through how to get on netzero.

had to try twice. i am not smart when it come to computers.

i signed up for internet service with netzero.

i recieved mycredit card bill they charged me 46.80 on 12/14/09

then again  was charged 13.65. understand this charge its for internet.

then another charge 7.97 on 12/12/09.

i dont understand why i was charged an extra 54.77 for them helping me to use there cd to get signed in. i would like my money put back please. you are suppose to get free live help .

This report was posted on Ripoff Report on 01/12/2010 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netzerocom-technical-support/internet/netzerocom-technical-support-taken-money-out-of-my-credit-card-account-3-times-in-one-da-553182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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